Space Data Manager / CAFM Program Specialist

JLL • San Francisco, CA

2d • Hybrid

About The Position

JLL is seeking an experienced, proactive workplace and space data professional to support a fast-paced technology client in the San Francisco Bay Area. The role serves as a strategic bridge between workplace operations, vendor management, process improvement, and emerging technology. It leads floor-plan governance and the partner-vendor relationship for the client's IWMS/CAFM platform, ensuring space-data integrity and helping shape future workplace data strategies through automation, APIs, and AI where possible. The position follows a hybrid schedule, with two days onsite in Mission Bay, San Francisco, California, or Costa Mesa, California. The posting also identifies the location as on-site in San Francisco, California.

The role oversees floor-plan publication quality, drawing intake and version control, database updates, workspace compliance data, and routine data-quality audits. It owns and improves CAFM and floor-plan procedures, coordinates work with the client's Occupancy Planning team and external vendors, and collaborates with Facilities, Project Management, and Design & Construction partners. It also identifies and implements technology and process improvements to reduce manual work and improve drawing turnaround times. Visa sponsorship is not provided; candidates must be authorized to work in the United States without sponsorship.

Requirements

• Bachelor's degree in Architecture, Interior Design, Facilities Management, Real Estate, Business, or a related discipline.
• At least 5 years of professional experience managing CAFM/IWMS database systems.
• Literacy in reading and interpreting floor plans, construction documents, and CAD standards.
• Strong familiarity with office-space measurement and categorization standards such as BOMA and OSCRE.
• Comfort and curiosity regarding emerging AI, automation, spatial-data APIs, and next-generation space-management technology.
• Exceptional written, verbal, and consultative communication skills, including the ability to manage expectations with diverse, high-performing technology stakeholders.
• Ability to work independently with limited direction in a fast-paced, rapidly shifting environment.
• Ability to work a hybrid schedule with two days onsite in Mission Bay, San Francisco, California, or Costa Mesa, California.
• Authorization to work in the United States without visa sponsorship.

Nice To Haves

• Experience with OfficeSpace, which is preferred.

Responsibilities

• Review and approve floor-plan publications, including pre-publication checks and post-launch validations.
• Manage drawing validation, intake, and version control, and provide revision instructions to the third-party drawing publisher.
• Own, maintain, and continuously improve the CAFM/floor-plan playbook, including guidance for ownership, approvals, publications, rollbacks, and escalations.
• Maintain accurate and current floor, desk, room, neighborhood, space, and organizational data, reflecting portfolio changes.
• Apply space-categorization principles, including BOMA and OSCRE, to interpret floor plans and align data with client spatial standards.
• Establish, schedule, and perform routine space and data-quality audits to resolve integrity discrepancies.
• Collaborate with the client's Occupancy Planning team to track requests, manage project handoffs, and report outcomes, risks, and deadlines.
• Manage working relationships with the IWMS vendor and design teams to ensure timely data corrections.
• Build and maintain relationships with Facilities, Project Management, and Design & Construction partners.
• Explore and implement automation, API integrations, and emerging AI tools to improve database efficiency, reduce manual entry, and accelerate drawing turnaround.
• Analyze space-data processes and implement structural and operational improvements.

Benefits

• 401(k) plan with matching company contributions.
• Comprehensive medical, dental, and vision care.
• Paid parental leave at 100% of salary.
• Paid time off and company holidays.
• Early access to earned wages through Daily Pay.
• Supportive culture and a comprehensive benefits package prioritizing mental, physical, and emotional health.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior