Space Data Manager / CAFM Program Specialist

JLL•San Francisco, CA

1d•$110,000 - $147,100•Hybrid

About The Position

JLL is seeking a highly proactive and tech-forward Space Data and Insights Engagement Manager to support a high-profile, fast-paced, and extremely agile technology client in the San Francisco Bay Area. This role is not a traditional CAD technician, analyst, or order-taker role. We are looking for an experienced workplace and space data professional who can act as a strategic bridge between workplace operations, vendor management, process improvement, and emerging technology. In this role, you will lead floor-plan governance and manage our partner-vendor relationship with the client's IWMS/CAFM platform. You will ensure the absolute integrity of space data while proactively helping to shape future workplace data strategies, utilizing automation, APIs, and emerging AI technologies where possible.

Requirements

Ability to work a hybrid schedule (2 days onsite in Mission Bay - San Francisco, California or Costa Mesa, California)
Bachelor’s degree in Architecture, Interior Design, Facilities Management, Real Estate, Business, or a related discipline.
5+ years of professional experience managing CAFM/IWMS database systems (OfficeSpace preferred, or FM:Systems, TRIRIGA, Manhattan Centerstone, Archibus, Serraview, etc.).
Literacy in reading and interpreting floor plans, construction documents, and CAD standards.
Strong familiarity with office space measurement and categorization standards (BOMA, OSCRE).
High level of comfort and curiosity regarding emerging AI, automation, spatial data APIs, and next-generation space management tech.
Exceptional written, verbal, and consultative communication skills.
Ability to manage expectation levels with diverse, high-performing tech stakeholders.
Comfort working independently in an extremely fast-paced, rapidly shifting environment with limited direction.
Must be authorized to work in the United States without sponsorship.

Nice To Haves

Experience with OfficeSpace, FM:Systems, TRIRIGA, Manhattan Centerstone, Archibus, Serraview, or similar CAFM/IWMS systems.

Responsibilities

Act as JLL’s quality-control layer over the client's floor-plan publications, reviewing and approving each plan, performing pre-publication checks and post-launch validations.
Manage drawing validation, intake, and version control, issuing clear revision instructions back to the third-party vendor.
Own, maintain, and continuously improve the CAFM/floor-plan playbook, defining clear guidelines for ownership, approvals, publications, rollbacks, and escalation paths.
Maintain accurate, up-to-date floor, desk, room, and neighborhood data, modifying space and organizational data to reflect immediate portfolio changes.
Apply space-categorization principles (e.g., BOMA, OSCRE) to interpret floor plans and ensure data categorization aligns with the client’s spatial standards.
Establish, schedule, and perform routine space and data quality audits to proactively resolve data integrity discrepancies.
Collaborate closely with the client's Occupancy Planning (OP) team to track requests, manage project handoffs, and report outcomes, risks, and deadlines.
Maintain a strong working partnership with IWMS vendor and design teams to guarantee timely data corrections.
Foster trust and critical relationships with cross-functional internal and external partners, including Facilities, Project Management, and Design & Construction.
Proactively explore and implement automation, API integrations, and emerging AI tools to drive database efficiency, reduce manual entry, and speed up drawing turnaround times.
Analyze existing space data processes to identify and implement opportunities for structural and operational improvements.