On-Call Female Spa Therapist

Four Seasons Hotels and Resorts • Philadelphia, PA

10d • Onsite

About The Position

The Spa Therapist is responsible for delivering exceptional wellness experiences while maintaining the highest standards of luxury hospitality and professionalism. This position provides customized massage, body, and wellness treatments, ensures guest comfort and satisfaction, promotes spa products and services, and supports the day-to-day operations of the award-winning Spa at Four Seasons Hotel Philadelphia.

Requirements

• Current Pennsylvania Massage Therapy License required.
• Proficiency in Swedish and Deep Tissue Massage required.
• Strong communication and interpersonal skills.
• Ability to remain calm, organized, and professional in a fast-paced environment.
• Excellent guest service and hospitality skills.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.
• Ability to stand for extended periods and perform physically demanding work associated with massage and body treatments.
• Valid work authorization for the U.S.

Nice To Haves

• Minimum two years of experience in a luxury spa, resort, wellness center, or hotel environment preferred.
• Additional wellness modalities highly desirable.
• Knowledge of Book4Time or similar spa management software preferred.

Responsibilities

• Deliver personalized massage and body treatments in accordance with Four Seasons standards and treatment protocols.
• Perform Swedish, Deep Tissue, Prenatal, Hot Stone, Aromatherapy, Reflexology, body scrubs, wraps, and other wellness services offered by the spa.
• Create a welcoming, relaxing, and professional environment throughout each guest interaction.
• Prepare and maintain treatment rooms, linens, equipment, and supplies to ensure cleanliness and readiness.
• Follow all sanitation, hygiene, safety, and licensing requirements.
• Recommend products and services that enhance the guest's wellness journey and actively support spa retail initiatives.
• Assist guests with information about spa services, facilities, hotel amenities, and wellness offerings.
• Support spa operations through inventory management, appointment preparation, and collaboration with Spa Reception and Spa Attendants.
• Participate in ongoing training, product education, and service development programs.
• Ensure all guest concerns are handled promptly, professionally, and in alignment with Four Seasons service standards.

Benefits

• Competitive wages and comprehensive benefits package
• Excellent training, development, and career growth opportunities within the organization
• Complimentary meals during shifts
• Uniforms and dry cleaning provided

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed