Spa Sales and Guest Service Associate

Hand & Stone•Feasterville, PA

About The Position

Spa Associates serve as hosts of the spa and help create exceptional experiences for clients and guests. The role combines membership sales and customer service with day-to-day spa reception and administrative tasks. Associates connect with clients, coworkers, and the community; communicate services and promotions; and help ensure each visit is memorable. The employer describes a supportive environment with flexible shifts, training, and opportunities to advance to lead spa associate or management roles.

Responsibilities

  • Meet membership sales goals.
  • Maintain detailed knowledge of the menu of services.
  • Provide excellent customer service to members and guests while building lasting connections.
  • Communicate sales, promotions, and service options effectively to clients.
  • Uphold spa cleanliness standards.
  • Answer phones, schedule appointments, and file documents.
  • Perform other duties as assigned.

Benefits

  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training and development
  • Vision insurance
  • Wellness resources
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Flexible schedule
  • 10% weekly KinderCare childcare discount
  • Personal care and discounts through the LifeMart program at participating spas
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