Spa Sales and Guest Service Associate

Hand & Stone - 190 E Stacy Rd - Allen, TX•Allen, TX
•$13 - $15•Onsite

About The Position

Welcome, Empower, Connect! At Hand & Stone Massage and Facial Spas, our vision is simple: to make each visit the best hour of our client's month. Our Spa Associates play a crucial role in achieving this goal. As the hosts of the spa, they are dedicated to creating 5-star experiences for every client. By connecting with clients, co-workers, and the community, our Spa Associates ensure that each service is memorable and exceptional. Their commitment to excellence helps us fulfill our mission of making every visit the highlight of our clients' month.

Requirements

  • Meet membership sales goals.
  • Have a detailed knowledge of the menu of services
  • Provide excellent customer service to members and guests, while building lasting connections.
  • Effectively communicate sales, promotions, and service options with clients
  • Uphold spa cleanliness standards
  • Answer phones, schedule appointments, and file documents

Nice To Haves

  • Earn commission on membership sales.

Responsibilities

  • Meet membership sales goals.
  • Have a detailed knowledge of the menu of services
  • Provide excellent customer service to members and guests, while building lasting connections.
  • Effectively communicate sales, promotions, and service options with clients
  • Uphold spa cleanliness standards
  • Answer phones, schedule appointments, and file documents
  • Perform various other duties as assigned

Benefits

  • Health insurance
  • Opportunity for advancement
  • Bonus based on performance
  • Flexible schedule
  • 10% weekly KinderCare discount for childcare
  • Personal care and discounts through the LifeMart program
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