Spa Sales and Guest Service Associate

Hand & Stone - 214A Glen Cove Rd - Carle Place, NY•Town of North Hempstead, NY

23h•Onsite

About The Position

At Hand & Stone Massage and Facial Spas, our vision is simple: to make each visit the best hour of our client's month. Our Spa Associates play a crucial role in achieving this goal. As the hosts of the spa, they are dedicated to creating 5-star experiences for every client. By connecting with clients, co-workers, and the community, our Spa Associates ensure that each service is memorable and exceptional. Their commitment to excellence helps us fulfill our mission of making every visit the highlight of our clients' month.

Requirements

Meet membership sales goals.
Have a detailed knowledge of the menu of services.
Provide excellent customer service to members and guests, while building lasting connections.
Effectively communicate sales, promotions, and service options with clients.
Uphold spa cleanliness standards.
Answer phones, schedule appointments, and file documents.

Nice To Haves

Opportunity to boost paycheck with a stress-free membership model.
Join the industry leader in wellness, backed by 20 years of proven success.
Supportive environment where growth and well-being are top priorities.
Variety of shifts designed to accommodate your lifestyle.
Friendly and stable work environment.
Live sales training webinars.
Opportunities for lead spa associate and management roles.
10% weekly KinderCare discount for childcare.
Personal care and discounts through the LifeMart program.

Responsibilities

Meet membership sales goals.
Have a detailed knowledge of the menu of services.
Provide excellent customer service to members and guests, while building lasting connections.
Effectively communicate sales, promotions, and service options with clients.
Uphold spa cleanliness standards.
Answer phones, schedule appointments, and file documents.
Perform various other duties as assigned.