Spa Sales and Guest Service Associate
About The Position
At Hand & Stone Massage and Facial Spas, our vision is simple: to make each visit the best hour of our client's month. Our Spa Associates play a crucial role in achieving this goal. As the hosts of the spa, they are dedicated to creating 5-star experiences for every client. By connecting with clients, co-workers, and the community, our Spa Associates ensure that each service is memorable and exceptional. Their commitment to excellence helps us fulfill our mission of making every visit the highlight of our clients' month. This role is more than just answering the phone. Boost your paycheck promoting and selling our stress-free membership. Join the industry leader in wellness, backed by 20 years of proven success. Enjoy a supportive environment where your growth and well-being are our top priorities. We recognize the demands of a busy schedule and are committed to providing support. We offer a variety of shifts designed to accommodate your lifestyle, ensuring a friendly and stable work environment. Enhance your spa industry career with Hand & Stone through live sales training webinars and opportunities for lead spa associate and management roles. Strike the right work/life balance by making a difference in people’s lives and enhancing your own experience. Enjoy a free massage or facial and product discounts.
Requirements
- Detailed knowledge of the menu of services
- Excellent customer service skills
- Ability to communicate sales, promotions, and service options effectively
- Ability to uphold spa cleanliness standards
- Ability to answer phones, schedule appointments, and file documents
Nice To Haves
- Experience in sales
- Experience in the spa or wellness industry
Responsibilities
- Meet membership sales goals.
- Have a detailed knowledge of the menu of services
- Provide excellent customer service to members and guests, while building lasting connections.
- Effectively communicate sales, promotions, and service options with clients
- Uphold spa cleanliness standards
- Answer phones, schedule appointments, and file documents
- Perform various other duties as assigned
Benefits
- 401(k)
- Company parties
- Competitive salary
- Employee discounts
- Flexible schedule
- Free food & snacks
- Free uniforms
- Health insurance
- Free massage or facial
- Product discounts
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
11-50 employees
