Spa Receptionist
About The Position
Four Seasons Hotel Austin is seeking a Spa Receptionist to join our dynamic Spa Team. We are looking for someone with excitement and dedication in serving our guests. Satisfying our guests depends on the united efforts of many, we are most effective when we work together cooperatively, respecting each other’s contribution and importance. This position may be the perfect fit for you! The Spa Receptionist welcomes guests and handles all inquiries by being knowledgeable about treatments, products and services offered as well as pricing, and scheduling treatments to maximize use of time within the treatment schedule. Spa Receptionists anticipate, customize, and service guest’s needs before being asked and are knowledgeable about all available menu options.
Requirements
- One to two years’ experience working in a customer service role preferred
- Strong communication skills
- Ability to be a quick problem solver
- Work authorization in the United States
Responsibilities
- Welcomes guests and handles all inquiries
- Is knowledgeable about treatments, products and services offered as well as pricing
- Schedules treatments to maximize use of time within the treatment schedule
- Anticipates, customizes, and services guest’s needs before being asked
- Is knowledgeable about all available menu options
Benefits
- COMPLIMENTARY FREE Medical, Dental and Vision Insurance after 30 days
- Room night stays at Four Seasons Worldwide
- Employee meals prepared by the Four Seasons Culinary Team
- Dry cleaning and alteration of employee uniforms
- Parking in Downtown Austin during work shifts
- DISCOUNTED public transportation options
- Four Seasons beds and bedding
- Gold’s Gym membership
- Vacation
- Sick
- Twelve (12) Paid Holidays
- 401k participation with a company matching program
- 100% Company-Paid Parental Leave
- Growth opportunities within Four Seasons
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
