Spa Receptionist

Massanutten Current OpeningsMc Gaheysville, VA
Onsite

About The Position

The Spa Receptionist greets and assists spa guests, schedules appointments, assists with inventory, and sells retail items while maintaining a clean, safe, and professional environment for guests and co-workers. Must have excellent customer service and computer skills, the ability to multitask, and the ability to relate to guests and co-workers professionally.

Requirements

  • Excellent phone skills and customer service
  • Excellent guest-facing comportment
  • Ability to multitask in a busy environment
  • Must be at least 21
  • Excellent computer skills
  • Ability to relate to guests and co-workers professionally

Nice To Haves

  • Spa scheduling experience on spa software
  • Resort spa experience

Responsibilities

  • Greet and assist guests
  • Schedule appointments with attention to gaps and efficiencies, and check out guests
  • Prepare intake forms for guests
  • Assist in the daily opening/closing of the facility
  • Suggest and sell retail from the Spa Boutique
  • Other duties as assigned by management
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