Spa Receptionist (Summer Seasonal)

Four Seasons Hotels and Resorts • Whistler, BC

2d • CA$24 - CA$25 • Onsite

About The Position

Join our dynamic, diverse team at Four Seasons Resort & Residences Whistler as the Full Time, Summer Seasonal Spa Receptionist. Our work environment pairs a strong commitment to excellent service and authentic experiences with an emphasis on creativity and innovation. We are looking for someone with excitement and dedication in serving our guests. Satisfying our guests depends on the united efforts of many; we are most effective when we work together cooperatively, respecting each other’s contribution and importance.

Requirements

• Prior Spa or fitness center experience.
• Prior reception or customer service experience.
• Strong command of the English language.
• Excellent commitment to service and team work.
• Valid work authorization in Canada.

Responsibilities

• Extend a warm welcome to arriving guests at the Spa and fitness center as a Spa Receptionist.
• Possess a comprehensive knowledge of the spa services offered and effectively communicate the options to guests.
• Sell retail items and products, ensuring a high level of service and professionalism.
• Maintain a welcoming and organized reception area.
• Handle guest check-ins, appointments, and inquiries with efficiency and courtesy.
• Coordinate with other spa staff to ensure smooth operations and optimal guest satisfaction.
• Uphold a standard of exceptional customer service and professionalism in all interactions.
• Assist in administrative tasks such as appointment scheduling, record-keeping, and payment processing.

Benefits

• Competitive wages
• Affordable staff accommodation located in scenic Whistler
• Leisure benefit with your choice of a seasonal ski pass or winter leisure allowance
• Employee recognition and events including employee of the month, years of service milestones, winter gala, summer activities, etc.
• Employee wellness initiatives designed to promote wellbeing and inspiration (yoga, e-bike rides, creative workshops and more!)
• Complimentary meal provided every shift in our staff cafeteria
• Paid time off; vacation days and additional floating holidays per year
• Excellent training and development programs
• Exclusive discount and travel programs with Four Seasons worldwide

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed