Spa Receptionist(Part-Time)

Home - Treasure Island • Las Vegas, NV

6d • Onsite

About The Position

The Spa Receptionist is responsible for managing the front desk operations of the spa, ensuring a seamless and positive experience for all guests. This role involves checking guests in and out, managing appointments, handling transactions, and providing excellent customer service.

Requirements

• Must maintain a flexible schedule.
• Excellent communication skills necessary.
• Communicate in English both verbally and written.
• Ability to multi-task and handle a fast-paced work environment.

Nice To Haves

• Two to five years customer service experience preferred.
• At least one year of spa receptionist experience preferred.
• Bilingual a plus.
• Basic knowledge of spa software preferred.
• Previous retail experience a plus.

Responsibilities

• Check guests in and out of the facility.
• Assist guests with booking appointments.
• Provide exceptional customer service and assist guests with questions.
• Ensure professional and courteous behavior to all guests and employees.
• Answer a multi-line phone system, assist guests with questions or direct calls to appropriate departments.
• Handle cash transactions by taking payments for services and for retail transactions.
• Manage cash till daily and distribute room charge tips to technicians at the end of the day/night.
• Conduct and handle retail sales.
• Perform other job-related duties.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed