Spa Receptionist

Hand & Stone - 1713 Route 228 - Cranberry Township, PA • Cranberry Township, PA

4d • Onsite

About The Position

Hand & Stone Massage and Facial Spa is looking for an experienced customer service-oriented individual to join our Spa Associate team at our Cranberry location. This person will build and maintain client relationships by offering exceptional service and supporting the team to ensure a successful day. We understand having a busy schedule and we are here to help! We offer various shifts to work with your lifestyle (not against it) with the necessity of a friendly and stable work environment. If you are looking to work full-time - GREAT! If you are looking to work part-time - GREAT! Let us know how we can accommodate you!

Requirements

• Capable of working flexible hours (evenings and weekends required)
• Critical thinking skills, including conflict resolution
• Excellent verbal and written communication
• Must be exceptionally organized and have great attention to detail
• Must be a strong team player with the ability to work independently with minimal supervision

Nice To Haves

• Prior retail or membership sales experience (Gym, Tanning, or Salon)
• Prior Spa experience such as Massage Envy, Elements or Massage Heights
• General beauty and wellness industry knowledge
• Experience with Zenoti software

Responsibilities

• Meet membership sales goals
• Have excellent customer service to members and guests, while building relationships that last
• Effectively communicate sales, promotions, and service options with clients
• Bring a positive and energetic attitude
• Answer phones, schedule appointments, and file documents
• Uphold spa cleanliness standards and various other duties as assigned

Benefits

• 401(k)
• Employee discounts
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Wellness resources
• Competitive Compensation - hourly wage PLUS commissions
• Contests
• Career Advancement - You have the potential for rapid advancement, including management roles, based on performance.
• Ongoing Training
• Flexible Hours
• Positive and Professional Work Environment
• Employee Discounts - Who wouldn’t want discounts on products, services, AND gift cards?
• Commission
• Bonuses
• Store Discounts
• PTO
• Health Benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed