Massothérapeute Spa / Spa Massage Therapist (sur appel/on-call)

Four Seasons Hotels and Resorts • Montreal, QC

3d • Onsite

About The Position

The Four Seasons Hotel Montreal is seeking a Spa Massage Therapist to join their team. This role involves warmly welcoming guests and providing high-end massage treatments in accordance with brand standards and hygiene protocols. The therapist will ensure an exceptional guest experience by maintaining the quality, safety, and satisfaction of each treatment, while working collaboratively with the spa team. The hotel is located in the heart of Montreal’s Golden Square Mile and offers a luxurious lifestyle experience, including world-class dining and a Forbes Five-Star Guerlain Spa.

Requirements

• Previous experience of 2 to 3 years in a similar position
• Professional training in massage therapy with membership in a recognized association
• Strong communication skills in written and spoken French
• Proficiency in English is required, as the candidate will regularly interact with a primarily English-speaking clientele
• Excellent understanding of how various spa services operate, including benefits, indications, and contraindications
• Ability to promote treatments and services without coming across as overly sales-driven
• Strong stress management skills and the ability to handle pressure in a positive and effective manner
• Strong team spirit and ability to collaborate effectively
• Interest in and ability to provide exceptional service to our guests
• Excellent interpersonal skills to meet the expectations of a high-end clientele
• Maintain a professional appearance and conduct oneself with maturity and integrity at all times
• Be organized, detail-oriented, and resourceful

Nice To Haves

• A college diploma in Hospitality Management (preferred but not required if the candidate has relevant experience in massage therapy or a related field)

Responsibilities

• Warmly welcome and take care of each guest upon arrival
• Perform massage treatments in accordance with the brand’s established standards
• Prepare treatment rooms and organize all equipment and products provided
• Ensure the quality of each treatment while prioritizing the guest’s safety
• Maintain a high standard of work and consistently strive for guest satisfaction
• Be responsible for setting up the treatment rooms assigned
• Contribute to the achievement of the spa’s goals
• Participate in internal training sessions and apply learnings on the floor
• Demonstrate a high level of ethics, integrity, and professionalism at all times
• Work harmoniously with colleagues and supervisors
• Perform any other duties related to the role

Benefits

• Comprehensive health benefits (dental, vision, life insurance, prescriptions, etc.)
• Discounts at MARCUS Restaurant and the Guerlain Spa
• Employee recognition programs (Employee of the Month, anniversary celebrations, etc.)
• Complimentary meals per shift at Café 1440
• Employer-contributed retirement plan
• Paid vacation plus two additional floating holidays per year
• Strong training and development programs
• Employee travel program, including complimentary stays at Four Seasons properties worldwide (based on tenure and availability)

What This Job Offers

• Career Level: Mid Level
• Education Level: Associate degree