Spa Manager
About The Position
Hand & Stone Massage and Facial Spa in Montgomeryville is looking for a local, sales-focused leader who can run the spa day to day, coach a front desk sales team, and help grow a busy membership-based wellness business. This is a great fit for someone in the Montgomeryville, North Wales. or Landsdale area who has managed in spa, salon, retail, fitness, hospitality, or another customer-facing sales environment. This role is a strong fit for someone who lives nearby, understands the local community, and can be consistently present for the team, members, and day-to-day needs of the spa. We are looking for someone who wants to be part of a local business, build relationships with guests and team members, and take ownership of sales, service, and daily operations.
Requirements
- 2+ years of leadership experience in retail, spa, salon, fitness, hospitality, customer service, or membership-based sales
- Confidence coaching a team to meet sales goals and service standards
- Strong accountability mindset; comfortable using numbers, reports, and goals to drive decisions
- Professional, dependable, organized, and able to multitask in a busy environment
- A people-first leadership style with the ability to give feedback and follow through
- Comfortable working a retail-style schedule, including some evenings and weekends
Nice To Haves
- Spa, salon, wellness, or beauty industry experience is a plus, but not required
Responsibilities
- Lead daily spa operations and keep the business running smoothly
- Coach the front desk team to sell memberships, gift cards, enhancements, and retail products
- Track performance metrics and hold the team accountable to sales and service goals
- Improve guest retention, average ticket, and membership growth
- Create a welcoming, high-energy experience for members, guests, and employees
- Support hiring, onboarding, scheduling, training, and team development
- Handle guest concerns professionally and protect the spa’s service standards
- Build local awareness through community outreach and neighborhood partnerships
- Maintain spa cleanliness, inventory, compliance, and brand standards
Benefits
- Childcare Discounts
- Opportunity for advancement
- Training & development
- Bonus based on performance
- Competitive salary
- Employee discounts
- Flexible schedule
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
