Spa & Gym Attendant

Four Seasons Hotels and Resorts • Nashville, TN

7d

About The Position

At Four Seasons Nashville, the Spa & Gym Attendant helps create an exceptional guest experience by welcoming guests and keeping the spa environment clean, organized, inviting, and ready to deliver luxury service. The role maintains spa facilities, locker rooms, and guest areas, ensuring they are impeccably presented and fully stocked.

The attendant welcomes guests, explains facilities and amenities, supports guests before and after treatments, maintains cleanliness and safety, replenishes linens and supplies, completes opening and closing checklists, and helps Spa Therapists refresh treatment rooms during busy periods. The position requires adherence to Four Seasons policies and service standards and collaboration with colleagues and supervisors.

This is a part-time position based on business needs. The schedule may include early mornings, days, evenings, weekends, and holidays.

Requirements

• Strong interpersonal and communication skills and a passion for exceptional guest service.
• Ability to work in a fast-paced environment while maintaining attention to detail and high cleanliness standards.
• Physical ability to lift, carry, and transport linens and supplies, and remain on one's feet for extended periods.
• Flexible availability for early mornings, days, evenings, weekends, and holidays, as business needs require.

Nice To Haves

• Previous experience in a luxury hospitality, spa, wellness, or customer service environment.

Responsibilities

• Welcome guests, provide facility tours, assign lockers, and explain spa amenities, equipment, and services.
• Assist guests before and after treatments by offering refreshments and supporting a comfortable, personalized experience.
• Monitor and maintain locker rooms and spa public areas for cleanliness, safety, and organization.
• Collect, transport, and replenish linens throughout the spa, coordinating with the laundry department as needed.
• Restock amenities, towels, and supplies in locker rooms, relaxation areas, fitness facilities, and refreshment stations.
• Complete daily opening and closing checklists to ensure spa areas are clean, maintained, and fully stocked.
• Monitor facilities and promptly address cleanliness and presentation standards throughout the day.
• Support Spa Therapists by refreshing treatment rooms during busy periods and high guest volume.
• Follow Four Seasons policies, procedures, and service standards.
• Build positive working relationships with colleagues and supervisors to support a collaborative team environment.

Benefits

• Competitive salary and wages, and a comprehensive benefits package.
• Excellent training and development opportunities.
• Employee discount for stays at Four Seasons properties worldwide.
• Complimentary dry cleaning for employee uniforms.
• Complimentary employee meals.
• Additional property-specific benefits as available.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed