Spa Front Desk Receptionist

Massage Heights - San Antonio • San Antonio, TX

8d • Onsite

About The Position

Are you enthusiastic about creating exceptional experiences and making every guest feel truly valued? We are seeking a vibrant Front Desk/Lifestyle Consultant to deliver outstanding service and build lasting connections at our Massage Heights TPC Parkway location. If you thrive in a fast-paced, collaborative environment and bring positivity to every interaction, we want to meet you! Must be able to work ~24hrs/week. Must be available to work Sunday 4-930, Monday 3-930 , Wednesday 8-2 , Friday 5-930.

Requirements

• Warm, approachable, and genuinely enjoy connecting with people.
• Calm under pressure and solution-focused when challenges arise.
• Attentive to details that enhance the guest experience.
• Motivated to meet goals and go the extra mile for guests and teammates.
• Reliable and flexible, with dependable transportation to travel between locations if needed.
• Tech-savvy and quick to learn, especially when using booking software and juggling multiple tasks.
• Customer service or sales experience is a plus — but a positive attitude and willingness to learn are what matter most.

Responsibilities

• Ensure smooth daily operations by managing bookings, welcoming, and checking out guests, and accurately processing payments.
• Drive sales of memberships, packages, retail items, and gift cards through personalized recommendations and product knowledge.
• Help uphold cleanliness and hygiene protocols by assisting with laundry, sanitation, and general cleaning duties.
• Resolve guest inquiries and concerns with professionalism and care, ensuring every guest leaves with a positive experience.
• Consult with guests to assess their needs and provide thoughtful recommendations for services that align with their expectations.
• Connect with guests to build rapport and create a warm, memorable experience throughout every interaction.
• Contribute to team culture centered on positivity, collaboration, and result-oriented solutions.

Benefits

• Bonus based on performance
• Company parties
• Competitive salary
• Dental insurance
• Employee discounts
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources
• Competitive starting pay and guaranteed annual raises
• Access major medical coverage with $0 copay and $0 deductible (with employer contribution)
• Earned PTO
• Free monthly services
• Generous team member discounts

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed