Spa Coordinator - Full Time

Four Seasons Hotels and Resorts • Four Seasons Maui, HI

2d • Onsite

About The Position

Welcome and orient guests to the Spa, book spa services and recreational reservations, check guests in and out of the Spa. This role is part of the A&G Division, reporting to the Spa Management Team. Candidates must have valid authorization to work in the United States at the time of application.

Requirements

• Experience required by position is from three months to one year of employment in a related position with Four Seasons or other organization (such as reservations, concierge, customer service).
• Skills include: telephone skills, appointment booking, sales, computer experience in windows based programs. Guest service experience in a luxury environment.
• Requires a working knowledge of computer programs (i.e. Word, Excel, Microsoft Teams), phone service skills, interpersonal and good communication skills, ability to multi-task.
• English language both written and oral.
• Maui Liquor Card

Responsibilities

• Understand, effectively communicate and book/sell Spa services and products; including but not limited to massage, facials, specialty treatments, Salon, personal training and retail products utilizing computer systems as necessary.
• Balance therapist and room schedules to optimize the productivity of the spa and fairness to the therapist.
• Orient guests and give personalized tours of entire spa facility.

Benefits

• Hourly Rate: $28.95
• Comprehensive benefits package (Including Medical, 401(k), Roth, etc)
• Paid time off including Vacation, Live Well Day, Community Care Day
• Excellent Training and Development opportunities
• Many career opportunities within the hotel and to other Four Seasons
• Employee Travel Program
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meal and Paid Meal Break

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed