Spa Coordinator - Tacoma

Serenity Spa•Tacoma, WA

3d•$17 - $19•Onsite

About The Position

Serenity Spa in Tacoma, WA, is seeking a Part-Time Spa Coordinator to join their team. The Spa Coordinator will play a key role in ensuring the smooth operation of the spa by coordinating appointments, assisting guests, and managing administrative tasks. This role is the first point of contact for clients, creating a positive and welcoming atmosphere. The ideal candidate will enjoy working in a serene environment and have a keen eye for detail.

Requirements

Previous experience in a customer service or hospitality role preferred.
Excellent communication and interpersonal skills.
Strong organizational and multitasking abilities.
Basic computer skills and familiarity with booking software.
Passion for health, wellness, and the spa industry.

Responsibilities

Greet and assist spa guests in a friendly and professional manner.
Schedule and confirm appointments via phone, email, or in person.
Provide information about spa services, packages, and promotions.
Maintain accurate client records and appointment schedules.
Handle cash and credit card transactions with precision.
Manage inventory of retail products and assist with product sales.
Effectively communicate with spa therapists, management, and other staff members.
Respond to customer inquiries and resolve issues in a timely and efficient manner.
Ensure the cleanliness and organization of the spa reception area.
Assist in maintaining a serene and welcoming atmosphere throughout the spa.