Spa Coordinator
Serenity Spa•University Place, WA
•$17 - $19•Onsite
About The Position
Serenity Spa is seeking a Full-Time Spa Coordinator to join their team. The Spa Coordinator will play a key role in ensuring the smooth operation of the spa by coordinating appointments, assisting guests, and managing administrative tasks. This role is the first point of contact for clients, creating a positive and welcoming atmosphere. The ideal candidate enjoys working in a serene environment and has a keen eye for detail.
Requirements
- Previous experience in a customer service or hospitality role preferred.
- Strong sales skills or an openness to training in sales.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Basic computer skills and familiarity with booking software.
- Passion for health, wellness, and the spa industry.
Responsibilities
- Greet and assist spa guests in a friendly and professional manner.
- Schedule and confirm appointments via phone, email, or in person.
- Provide information about spa services, packages, and promotions.
- Maintain accurate client records and appointment schedules.
- Handle cash and credit card transactions with precision.
- Manage inventory of retail products and assist with product sales.
- Effectively communicate with spa therapists, management, and other staff members.
- Respond to customer inquiries and resolve issues in a timely and efficient manner.
- Ensure the cleanliness and organization of the spa reception area.
- Assist in maintaining a serene and welcoming atmosphere throughout the spa.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
