Spa Coordinator
About The Position
Aurora Medical Spa is seeking a talented, client-focused Spa Coordinator to serve as the operational and experiential anchor of our Cape Girardeau location. This role is central to everything we do, from the first impression a client receives walking through our doors to the seamless clinical flow that allows our providers to deliver exceptional care. Cape Girardeau is a vibrant river city known for its strong sense of community, regional influence, and welcoming atmosphere. For years, Aurora Medical Spa has been a trusted destination for aesthetic treatments and personalized care throughout Southeast Missouri. Our Cape Girardeau team takes pride in creating an experience that is professional, supportive, and genuinely client-centered. We're a certified Great Place to Work®, and our culture reflects the standards we strive to uphold every day. When you join Aurora Cape Girardeau, you're not simply stepping into a front desk role. You're joining a team that values relationships, professionalism, and delivering a level of service that keeps clients coming back year after year. The Spa Coordinator is often the first and last interaction a client has during their visit. If you're someone who enjoys creating positive experiences and helping a busy clinic operate smoothly, this could be an excellent fit. This is a full-time, in-person position supporting the daily operations and client experience at our Cape Girardeau clinic. You will play a key role in connecting clients, providers, and clinic operations while ensuring every client feels welcomed, informed, and cared for throughout their visit. Success in this position requires strong organizational skills, attention to detail, and a genuine passion for delivering exceptional customer service. You will help manage schedules, coordinate treatment flow, support membership and retail conversations, and contribute to a positive team culture.
Requirements
- Strong interpersonal and communication skills
- Comfortable working in a fast-paced, client-facing environment
- Passion for the beauty, wellness, and medical aesthetics industry
Nice To Haves
- 2+ years of experience in medical aesthetics, dermatology, spa, dental, hospitality, or customer service environments
- Experience with scheduling or practice management software
- Familiarity with the Cape Girardeau community and surrounding Southeast Missouri area
Responsibilities
- Deliver a welcoming, high-level client experience from check-in through check-out
- Manage provider schedules with accuracy, efficiency, and proactive communication
- Coordinate daily treatment flow to support on-time appointments and exceptional service
- Maintain accurate client records and process transactions with attention to detail
- Confidently discuss services, treatment packages, and membership options
- Support retail recommendations and client education regarding products and aftercare
- Partner closely with providers to support rebooking and long-term client relationships
- Contribute to a professional, positive team culture that reflects Aurora's standards
Benefits
- Medical, Dental, and Vision insurance
- 401(k) with company match
- Paid holidays and PTO
- Generous employee discounts on Aurora services and products
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
