Spa Coordinator : Castle Rock & Colorado Springs
About The Position
Aurora Medical Spa is hiring a full-time Spa Coordinator to support daily operations and client experience at its Castle Rock and Colorado Springs clinics. This is an in-person role with no fixed home location; the coordinator travels between the two clinics as business needs and scheduling require, supporting whichever team needs assistance. The Spa Coordinator connects clients, providers, and clinical schedules to keep clinic days running smoothly and make each visit feel personalized. The role manages scheduling and treatment flow, client records, and financial transactions, and discusses services, treatment packages, memberships, retail products, and aftercare with clients. The coordinator also supports rebooking and client retention and contributes to a professional, positive team culture across both locations. The position is full-time, 36–40 hours per week, primarily on weekdays, with rotating Saturdays. The work is on-site in Castle Rock and Colorado Springs, Colorado, and requires travel between locations. Pay is competitive and discussed during the interview process.
Requirements
- Strong interpersonal and communication skills; warm, professional, and articulate.
- Ability to work effectively in a fast-paced, client-facing environment with shifting priorities.
- Genuine interest in the beauty, wellness, and medical aesthetics industry.
- Flexibility and willingness to commute between Castle Rock and Colorado Springs, with reliable transportation.
- Availability to work in person at either location on a schedule that varies based on business needs.
Nice To Haves
- Experience in medical aesthetics, dermatology, dental, spa, or upscale hospitality.
- Familiarity with scheduling or practice management software.
- Local ties to Castle Rock, Colorado Springs, or the greater Douglas County and El Paso County areas.
Responsibilities
- Deliver a welcoming, high-level client experience from check-in through check-out.
- Travel between the Castle Rock and Colorado Springs locations as scheduling needs require.
- Manage provider schedules accurately and efficiently, using proactive communication.
- Coordinate daily treatment flow to help keep appointments on time and service quality strong.
- Maintain accurate client records and process financial transactions carefully and precisely.
- Present and discuss services, treatment packages, and membership options with clients.
- Support retail recommendations and educate clients about products and aftercare.
- Partner with providers to support rebooking and long-term client retention.
- Contribute to a professional, positive team culture at both locations.
Benefits
- Medical, dental, and vision insurance.
- 401(k) with company match.
- Paid holidays and PTO.
- Generous employee discounts on Aurora services and products.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
