Spa Concierge (Part-Time) - Grand Wailea, A Waldorf Astoria Resort

Waldorf Astoria Kuwait • Wailea, HI

9d • Onsite

About The Position

The gorgeous Waldorf Astoria Resort in Maui, Grand Wailea, is looking for a Spa Concierge to join the Team! Located on 40 acres of lush tropical gardens, this Forbes 4-Star, AAA 4-Diamond property is consistently ranked among the world's best resorts with 780 rooms, 100,000 square feet of banquet space, and 7 food and beverage outlets. This includes 3 restaurants, 3 bars, a cafe, and in-room dining. This position is part of the Local Union which requires complete open availability. We cannot accommodate schedule restrictions and full-time hours are not guaranteed. Hours and schedule are based on seniority and business needs and may be minimal at times until seniority is established. You must be comfortable with a schedule and hours that may vary from week to week.

Requirements

• A passion for spreading the light and warmth of Hospitality.
• Acting with Integrity and always doing the right thing.
• Inspiring others through Leadership.
• A belief that Teamwork drives the best outcomes.
• A sense of Ownership and accountability.
• A focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

Responsibilities

• Respond promptly and professionally to guest inquiries, requests, and concerns
• Provide information and handle arrangements for dining, transportation, events, tours, and local attractions
• Arrange for medical care, childcare, floral delivery, and other personalized guest needs
• Receive and deliver messages, mail, packages, and faxes
• Facilitate seamless registration and elevated service for high priority guests
• Share marketing materials and encourage use of hotel services and programs

Benefits

• 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
• Employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount
• Paid parental leave for eligible Team Members, including partners and adoptive parents
• Personalized caregiving concierge services
• Crisis concierge offers a single, compassionate point of contact for both practical support and emotional care
• Mental health resources – Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
• Generous paid time off (PTO)
• Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
• Retirement plans

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed