SP Solutions Professional

U.S. Bank•Minneapolis, MN
•$98,175 - $115,500•Hybrid

About The Position

The Strategic Initiatives team within U.S. Bank’s Strategic Solutions portfolio designs and executes transformational initiatives for Transaction Processing and Shared Services (TPSS). The team aims to deliver efficiencies, reduce expenses, mitigate risk and regulatory issues, and enhance the customer and employee experience. Its work includes addressing complex strategic problems and leading large, multi-year programs with stakeholders across the bank. As a collaborative member of the team, the SP Solutions Professional works with stakeholders, partners, and colleagues across Operations and serves as a trusted advisor to leadership and business partners. Reporting to a portfolio director, the role leads initiatives supporting TPSS strategic priorities from ideation and scoping through funding, execution, and benefit delivery. It applies bank standards for deliverables, project management, progress reporting, and risk and issue management; provides initiative governance; monitors performance and progress in Jira; and develops reporting for stakeholders. The position also builds relationships with senior leaders and business partners, contributes expertise and thought leadership to the SI team, and supports the team’s strategy and execution. The role calls for eagerness to grow in program execution and delivery, critical thinking, relationship management, and learning. The successful candidate is energetic and resilient in ambiguous, fast-paced settings, welcomes opportunities to learn systems and skills, and develops executive presence. The position requires working from a U.S. Bank location three or more days per week and may require travel up to 25%.

Requirements

  • Bachelor’s degree or equivalent work experience.
  • Six or more years of related experience.
  • Ability to operate in a demanding, high-expectations, high-standards environment.
  • Problem-solving and ownership mindset.
  • Exceptional strategic, analytical, problem-solving, and storyboarding skills.
  • Executive presence.
  • Ability to influence without authority using a positive, consultative approach with clients and team members.
  • Comfort with ambiguity.
  • Detail orientation, strong organizational skills, and ability to adapt to change.
  • Exceptional written and verbal communication skills.
  • Proficiency in project management software, Jira, and Microsoft Office, including Excel and PowerPoint.
  • Eagerness to expand knowledge of program execution and delivery, critical thinking, and relationship management; high energy and resilience in ambiguous, fast-paced contexts; and willingness to learn new systems and skills.
  • Ability and willingness to travel up to 25%.
  • Ability to work from a U.S. Bank location three or more days per week.

Nice To Haves

  • Master’s degree or equivalent work experience.
  • Experience managing strategic and operational transformations.
  • Demonstrated commitment to professional development through ongoing education.
  • Experience in the banking industry, banking operations, or contracting or consulting firms.
  • Proficiency in productivity tools and applications.

Responsibilities

  • Design, execute, and deliver one or more initiatives supporting TPSS strategic priorities.
  • Lead initiatives through ideation, scoping, CapEx and OpEx funding, execution, and benefit delivery.
  • Use and promote bank standards for deliverables, project management, progress reporting, and risk and issue management.
  • Create reporting that meets stakeholder needs.
  • Provide governance across initiatives.
  • Monitor and report program performance and progress in Jira.
  • Develop trusted relationships with senior leaders and key business partners.
  • Contribute experience, learnings, and thought leadership on industry topics, best practices, and analytics to the broader SI team.
  • Support the shaping of the SI team’s strategy and execution.

Benefits

  • Healthcare, including medical, dental, and vision coverage.
  • Basic term and optional term life insurance.
  • Short-term and long-term disability coverage.
  • Pregnancy disability and parental leave.
  • 401(k) and employer-funded retirement plan.
  • Paid vacation, from two to five weeks depending on salary grade and tenure.
  • Up to 11 paid holiday opportunities.
  • Adoption assistance.
  • Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law.
  • Incentive and recognition programs.
  • Equity stock purchase, 401(k) contribution, and pension, subject to eligibility requirements.
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