Culinary Sous Chef, Thunder Mountain Buffet

Seneca Gaming Corporation•Salamanca, NY

About The Position

The Sous Chef is the third in command in the kitchen and is generally in charge of food production. The role ensures food production workers perform their duties according to quality standards established by the Executive Chef, while following Seneca Gaming Corporation policies and procedures, Internal Control Standards, and objectives. The position establishes production levels based on house counts, business forecasts, prior experience, and other factors; posts menu forecasts for kitchen employees; supervises preparation for service across all stations and production of food items; and verifies portion sizes and compliance with quality standards, department rules, policies, and procedures. The Sous Chef must follow information security policies, provide professional and friendly customer service, meet attendance and policy requirements, complete required SGC training within nine months of employment, and attend necessary meetings. Duties and expectations may change as needed. Hours are determined by a 24-hour schedule. The work environment is usually moderately loud, with louder noise on the casino floor. Employees must be able to work where smoking is permitted and may encounter extreme temperatures, dirt, dust, fumes, smoke, loud noises, and some physical risk. The role requires standing, walking, and moving freely for extended periods and handling objects up to 50 pounds. Reasonable accommodations may be made for individuals with disabilities.

Requirements

Must be 18 years of age or older upon employment.
Degree from a postsecondary culinary arts training program.
At least three years of experience in a food preparation position.
Good communication skills, including the ability to read, write, and speak effectively with employees and customers.
Ability to understand and comply with policies and procedures, daily memos, chemical labels, and other instructions.
Ability to stand, walk, and move freely for extended periods.
Ability to handle objects weighing up to 50 pounds.
Ability to work in an environment where smoking is permitted and to follow basic safety precautions.

Nice To Haves

Previous customer service experience preferred.
Computer knowledge is a plus.

Responsibilities

Establish food production levels based on house counts, business forecasts, prior experience, dates, and other factors, and post the menu forecast for kitchen employees.
Supervise kitchen preparation for service at all stations.
Verify that kitchen employees maintain portion sizes, quality standards, and department rules, policies, and procedures.
Supervise production of all food items.
Maintain understanding of and comply with information security policies and procedures, including the Seneca Gaming Corporation Acceptable Use Policy.
Provide exceptional, professional customer service and maintain a professional work environment with supervisors, managers, and staff.
Meet attendance guidelines and comply with regulatory, departmental, and company policies.
Complete required SGC training programs within nine months of employment.
Attend necessary meetings.