[US DC] Area Manager I, Sous Chef

HelloFresh•Aurora, IL

About The Position

Factor_, a brand of HelloFresh, is seeking an experienced Sous Chef to oversee daily kitchen operations. The role ensures that food meets the highest quality standards and that kitchen operations follow company SOPs and practices. The Sous Chef trains and develops hourly kitchen staff, maintains kitchen security and upkeep, and balances quality, productivity, cost, safety, and morale. They work with other departments to improve processes and carry out plant-wide initiatives, while managing departmental performance and priorities during the shift.

Requirements

  • High school diploma or GED, or related work experience.
  • 1–3+ years of experience in a commissary kitchen and high-volume food preparation.
  • Fluency in Microsoft Office and Google Suite applications.
  • Ability to read, write, and speak English.
  • Ability to train and develop a large group of employees and manage an active kitchen.
  • Problem-solving ability and a results-driven approach.
  • Ability to communicate with employees tactfully and diplomatically.
  • Ability to multitask, including tracking and monitoring recipe development while maintaining productivity.
  • Computer literacy and ability to input information into a computer.
  • Ability to take direction and relay information to employees.
  • Comfort working in hot, cool, and/or cold environments ranging from 30º to 70º.

Nice To Haves

  • American Culinary Federation chef certification.
  • Bilingual ability in Spanish.

Responsibilities

  • Train, coach, and develop hourly kitchen staff.
  • Maintain the security and upkeep of the kitchen, including equipment, food, and supply inventories.
  • Plan energy conservation procedures in the kitchen.
  • Ensure kitchen operations comply with state and federal health and safety codes.
  • Maintain standards for food storage, rotation, quality, and appearance.
  • Balance quality, productivity, cost, safety, and morale to achieve positive results.
  • Continuously improve processes and work with other departments to execute plant-wide initiatives.
  • Manage departmental performance measures, including visual controls, and provide regular progress reports to the Chef de Cuisine during the shift.
  • Manage department priorities as situations arise.
  • Conduct accident investigations and notify management as appropriate.

Benefits

  • Competitive hourly rate.
  • 401(k) company match that vests immediately upon participation.
  • Team bonus opportunities.
  • Generous PTO and flexible attendance policy.
  • Comprehensive health and wellness benefits, with options at $0 monthly, effective on the first day of employment.
  • Up to 85% discount on HelloFresh meal-plan subscriptions, including HelloFresh, Green Chef, EveryPlate, and Factor_.
  • Access to Employee Resource Groups open to all employees, including groups pertaining to BIPOC, women, veterans, parents, and LGBTQ+.
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