Sous Chef - Plum Market ($20-$25)

Plum Market • Ann Arbor, MI

5d

About The Position

The Sous Chef is the second-in-command of the Prepared Foods Department and a key leader in kitchen and department operations. The role supports the Team Leader and leads daily Back of House (BOH) operations, including preparation, production, sanitation, and team management. The Sous Chef ensures consistent execution of Plum Market’s food quality, safety standards, and Guest Service expectations while training and developing team members in a fast-paced, high-volume kitchen environment.

The position suits a hands-on, professional leader who is passionate about scratch-made food and organic, local, and specialty ingredients; motivates and coaches team members; stays organized and calm under pressure; fosters an inclusive, collaborative kitchen culture; and prioritizes continuous improvement and consistent, high-quality food.

Requirements

• Experience in a culinary leadership role, preferably in foodservice or retail food operations.
• Knowledge of food preparation, kitchen safety, sanitation standards, and inventory practices.
• Strong leadership and communication skills, including the ability to coach and direct teams.
• Flexibility to work a variety of shifts, including evenings, weekends, and holidays.
• Ability to stand and walk for up to four hours without a break.
• Ability to bend and stoop to grasp objects, climb ladders, lift up to 50 pounds unassisted, and push or pull carts weighing up to 100 pounds unassisted.

Nice To Haves

• ServSafe Manager Certification.
• Proficiency in Microsoft Office (Excel, Outlook, and Word) and kitchen management systems.

Responsibilities

• Oversee BOH operations, ensuring proper preparation, production, and execution of menu items and daily offerings.
• Serve as department lead in the absence of the Chef de Cuisine, ensuring smooth operations and team accountability.
• Train, coach, and support BOH Team Members to maintain food quality, safety, and consistency.
• Support production scheduling, prep guides, and department planning based on Guest needs and seasonal programs.
• Enforce food safety and sanitation procedures and ensure compliance with regulatory and Plum Market standards.
• Lead by example in communication, attitude, teamwork, and professionalism.
• Address Customer and Team Member concerns respectfully and in a timely manner.
• Assist with performance management, including feedback, coaching, and disciplinary action when necessary.
• Partner with department leadership to maintain labor goals, manage shrink, and support inventory accuracy.

Benefits

• Flexible scheduling with full-time and part-time positions and a variety of retail shifts.
• Training programs.
• Time-and-a-half holiday pay for working on New Year’s Day, Memorial Day, Fourth of July, Labor Day, and Thanksgiving.
• Career growth and promotional opportunities.
• Medical, dental, and vision coverage for employees and their families.
• 401(k) with company match, available after six months.
• 20% discount on grocery purchases and 50% discount on Team Member meals.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed