Sous Chef (Crossings Cafe')

Rivers Casino Careers • Portsmouth, VA

2d • Onsite

About The Position

The Sous Chef possesses complete knowledge of all procedures related to the job and maintains a thorough knowledge of all aspects of food preparation, including gourmet dishes and sauces. This role involves the direct supervision of line cooks and ensuring the highest standards of quality in all areas of food preparation. The Sous Chef is responsible for coordinating training, ensuring guest satisfaction, and maintaining a clean and sanitary kitchen environment. They also manage kitchen inventory, track supplies, and uphold departmental rules and policies. This position requires a high level of responsibility, including accessibility at all times, and ensuring fair treatment of all team members.

Requirements

• High School diploma
• 5 years Kitchen supervisory experience
• Serve Safe certification
• Gaming license/registration as required by jurisdiction(s).
• Must possess outstanding interpersonal communications skills to effectively interface with guests and team members.
• Possesses ability to work under pressure.
• Prior experience is required as well as a proven track record demonstrating sound judgment.
• Must also possess a cooperative, helpful and friendly nature, and present a neat, clean, well-groomed appearance.
• Must have successfully completed and maintain certification in “Serv-Safe” (Food Sanitation Management) within 120 days of employment
• Extensive knowledge of the preparation of all food items.
• Must purchase and maintain tools necessary for the job.
• Must be able to use a computer to enter requisitions and timekeeping.
• Must be able to understand and communicate Material Data Safety Sheets to all team members.
• Ability to communicate with Team members and guests.
• Ability to be a TEAM player.
• Ability to successfully fulfill the pre-employment process.
• Ability to obtain and maintain all necessary licensing.

Nice To Haves

• Greets all guests with a smile

Responsibilities

• Direct supervision of line cooks.
• Coordinate training of all team members in the proper performance of all job duties.
• Ensure that all guests are treated in a prompt, professional and courteous manner.
• Responsible for the direct supervision of all kitchen team members during an assigned shift.
• Ensure that all cooks perform their duties as required and in accordance with established company guidelines.
• Responsible for ensuring the highest standard of quality in all areas of food preparation.
• Order and prepare proper levels of food and ensure that all items are properly rotated.
• Maintain a thorough knowledge of all aspects of food preparation, including gourmet dishes, sauces, and prepares when required.
• Assign duties to cooks as necessary.
• Assist the Banquet Chef with the overall supervision and administration of the department, making personnel recommendations as requested.
• Maintain a thorough knowledge of all kitchen inventory, and tracks supplies and food items to ensure appropriate quantity and quality of product.
• Uphold standards by setting examples with appearance and work ethic.
• Work to ensure a clean and sanitary kitchen at all times.
• Handle any guest’s complaints or problems in a prompt and courteous manner.
• Maintain a constant awareness of safety and accident prevention, performing all job duties in the safest possible manner, and immediately notifying the supervisor and completing an accident report if a personal accident does occur.
• Ensure thorough communication between shifts.
• Work with front of the house supervisors to ensure proper communication to our back line supervisors.
• Communicate any problems or concerns to the Assistant Executive Chef and/or Room Chef.
• Ensure that temperatures of all products and storage areas are checked as required.
• Understand that this is a 24-hour responsibility and is accessible at all times.
• Set high standards by complying with all departmental rules, policies, and procedures.
• Ensure that all Team Members are treated in a fair and consistent manner.
• Perform any other duties as specified or assigned by the Executive Chef, VP or any member of Executive Management.
• All other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED