Sous Chef Pastry

NBCUniversal•Universal City, CA

16h

About The Position

The Sous Chef would primarily be responsible for all culinary offerings in a designated area of Universal Studios Hollywood. This position will be responsible for ensuring the highest quality of food and service at all levels. This position in culinary is responsible for supervising and developing teams working across Universal Studios Hollywood.

Requirements

Proven knowledge of Word and Excel
Minimum 3 years of culinary experience, which includes working in a high volume fast pace restaurant or similar high production environment
Proven ability to work within a fast paced, guest oriented and highly collaborative environment.
ServSafe Certification

Nice To Haves

L.A. County Food Handlers Certification
HACCP trainingpris 3 years management culinary experience
Must be able to express ideas clearly and logically that are fact based.
Must demonstrate good judgment and a strong sense of ethics in deciding how to respond to internal (TMs) and external customers’ (guests) concerns and issues while keeping company business models in mind
Must be highly collaborative and professional at all times
Must have excellent written and verbal skills to effectively communicate with all levels of the organization
Must be proficient in MS Word, Excel, food related Point of Service system (i.e. EATEC & Clarity)
Strong customer service, interpersonal and organizational skills
Able to provide creative solutions to guest situations
Ability to work in a high paced, repetitive team work environment
Experience managing in a union environment
Strong interpersonal and analytical skills
Quick thinker with the ability to make sound decisions
Able to manage effectively under deadlines
Previous experience with creating and managing budgets

Responsibilities

Proper and consistent production of all food products at all times
Conduct daily inspections of the facility and complete the “daily walk through” reports for all areas
Maintain all kitchens in a sanitary condition at all times
Work in conjunction with facilities to insure proper maintenance of all equipment
Accurately complete and maintain the daily production log and weekly production plan
In partnership with the Food Warehouse and the Fresh Product Receiving Clerk, inspect all received product
Create and maintain production recipes and specification book and photos.
Ensure that all charges into and out of the restaurants are current and correct.
Communicate with the information technology group to insure that all recipes are updated and accurate
Partner with the EATEC Team to insure all inventories are correct
Support the culinary team within the Theme Park and Catering, as assigned
Assist in the creation of innovative menus for new products as needed.
Practice effective organizational skills at all times
Work within all health and sanitation guidelines
Assist in the development of all food staff.
Establish and maintain effective control of cost of goods and waste
Uphold exceptional standards and practices at all times
Ability to foster and maintain strong working relationships across all functions within the park.
Provide operational analysis understanding to culinary and operational teams
Ensure the success of the food service waste management program.
Utilize all excess food items and insure it is transferred and or repurposed
Organize and execute skills training sessions for culinary team.
Partner with Human Resources for developing and/or improving training, including new hire training, for the culinary team
Understand the role that culinary plays in supporting our internal customers so that they are able to provide excellent products and services to our paying guests
Interact with guests in order to positively impact their experiences while visiting the Theme Park
Perform other duties as assigned