Sourcing Manager (Promotional Merchandise)

Reachdesk Ltd•Boston, MA
•$96,000 - $114,000•Hybrid

About The Position

Reachdesk is hiring a Sourcing Manager to manage supplier relationships, negotiate rates, and oversee purchasing of promotional products and materials. The role shapes how the company sources, curates, and delivers branded merchandise at scale for global clients, with a focus on high-quality, on-brand products and building a strong vendor network. The Sourcing Manager owns the end-to-end sourcing process in a fast-moving, high-volume environment, managing multiple requests while balancing speed, cost, and quality. Working closely with Swag, Production, and Sales, the role also develops product catalogs and lookbooks to support client campaigns. The position can be remote in the U.S. Eastern Time Zone or hybrid in the New York Metro Area, based on location.

Requirements

  • Hands-on experience sourcing promotional merchandise or branded products and working directly with suppliers and decorators.
  • Supplier, decorator, or vendor management experience, including negotiating pricing, terms, and agreements.
  • Strong understanding of design principles and ability to communicate them clearly.
  • Experience using promotional product software such as CommonSKU, Hoops, MPower Promo, NetSuite, or similar.
  • Experience using CRM platforms such as Salesforce, HubSpot, or similar.
  • Highly organized, with the ability to prioritize multiple workstreams across internal and external stakeholders.
  • Strong attention to detail and accuracy across orders, pricing, and fulfillment.
  • Ability to manage workload effectively in a fast-paced, high-pressure environment.
  • Strong business acumen and a cost-conscious mindset.
  • Strong communication skills and a collaborative, team-oriented approach.

Responsibilities

  • Source, evaluate, and select suppliers for promotional products and branded merchandise.
  • Expand the vendor network as the business scales and develop a vetting process aligned with business values.
  • Negotiate vendor pricing and terms to achieve cost savings and favorable agreements.
  • Set pricing that balances market competitiveness with strong margins, including scalable pricing methods for swag decoration.
  • Ensure purchasable items are accurately priced, stocked, and meet client quality standards.
  • Maintain long-term supplier relationships and oversee quality control.
  • Create commercially compelling product catalogs and lookbooks for sales use across client scenarios.
  • Place orders with partner vendors and track production schedules.
  • Oversee large or complex orders involving multiple vendors or custom product development.
  • Track team performance against quarterly targets set by leadership.
  • Collaborate with warehouse and logistics partners to streamline global fulfillment.
  • Manage concurrent sourcing requests while balancing speed, cost, and quality across stakeholders.
  • Provide guidance and support to production specialists.
  • Lead continuous improvement initiatives in procurement and order management.
  • Establish and evolve SOPs with cross-functional teams to improve workflows and tools.

Benefits

  • Competitive salary with generous stock options.
  • 401(k) with employer match.
  • Medical, dental, and vision insurance, including mental health support and fast access to care.
  • Flexible PTO that increases with tenure, plus flexibility for unexpected life events.
  • Collaborative culture with innovative, fun, and ambitious people.
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