Sourcing Manager (Promotional Merchandise)

Reachdesk • Boston, MA

10d • Remote

About The Position

Reachdesk is hiring a Sourcing Manager to manage supplier relationships, negotiate rates, and oversee purchasing of promotional products and materials. The role shapes how Reachdesk sources, curates, and delivers branded merchandise at scale for global clients, with ownership of vendor sourcing, pricing, and fulfilment. The Sourcing Manager will influence product quality, supplier strategy, and commercial outcomes in a fast-moving, high-volume environment, managing multiple requests while balancing speed, cost, and quality. Working closely with Swag, Production, and Sales, this person will own the end-to-end sourcing process and build product catalogs and lookbooks for client campaigns.

The position is remote in the U.S. Eastern Time Zone or hybrid in the New York Metro Area, depending on location.

Requirements

• Experience sourcing promotional merchandise or branded products and working directly with suppliers and decorators.
• Supplier, decorator, or vendor management experience, including negotiating pricing, terms, and agreements.
• Strong understanding of design principles and ability to communicate them clearly.
• Experience using promotional product software such as CommonSKU, Hoops, MPower Promo, NetSuite, or similar.
• Experience using CRM platforms such as Salesforce, HubSpot, or similar.
• Highly organised, with the ability to prioritise multiple workstreams across internal and external stakeholders.
• Strong attention to detail and accuracy across orders, pricing, and fulfilment.
• Ability to manage workload effectively in a fast-paced, high-pressure environment.
• Strong business acumen and a cost-conscious mindset.
• Strong communication skills and a collaborative, team-oriented approach.

Responsibilities

• Source, evaluate, and select suppliers for promotional products and branded merchandise, and expand the vendor network as the business scales.
• Build a vendor vetting process aligned with business values.
• Negotiate vendor pricing and terms to achieve cost savings and favorable agreements.
• Set pricing that balances market competitiveness with strong margins, including sustainable and scalable approaches to pricing swag decoration.
• Ensure purchasable items are accurately priced, stocked, and meet client quality standards.
• Maintain long-term supplier relationships and oversee quality control.
• Create commercially compelling product catalogs and lookbooks for a variety of client use cases.
• Place orders with partner vendors and track production schedules.
• Oversee large or complex orders involving multiple vendors or custom product development.
• Track team performance against quarterly targets set by leadership.
• Collaborate with warehouse and logistics partners to streamline global fulfilment.
• Manage concurrent, high-volume sourcing requests while balancing speed, cost, and quality across stakeholders.
• Provide guidance and support to production specialists.
• Lead continuous improvement initiatives in procurement and order management.
• Establish and evolve SOPs with cross-functional teams to improve workflows and tools.

Benefits

• Competitive salary with generous stock options.
• 401(k) with employer match.
• Medical, dental, and vision insurance, including mental health support and fast access to care.
• Flexible PTO that increases with tenure, plus extra flexibility for unexpected life events.
• Collaborative culture with innovative, fun, and ambitious people.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed