Source-to-Contract Operations Advocate

Greystar • Arlington, TX

3d • $24 - $26 • Remote

About The Position

The S2C Operations Advocate provides day-to-day support for an assigned portfolio within Upstream Source-to-Contract functions. The role supports supplier record setup and maintenance, compliance programs, and third-party credentialing coordination. It maintains supplier attributes across property accounting systems, provides training and troubleshooting for assigned properties, and partners with the Manager, S2C – Operations to support consistent, compliant supplier service.

The position may be performed remotely anywhere within the United States except Alaska. The hourly pay range is $24.00–$26.44. Corporate employees in this role may be eligible for a quarterly or annual bonus based on individual and company performance. Benefits are offered to full-time employees and include medical, dental, vision, disability and life insurance; paid time off; a 401(k) with company match; paid parental leave; fertility benefit reimbursement; and other programs.

Requirements

• Fluency in French.
• Relevant experience in procurement, accounts payable, or property operations.
• Ability to read, write, and communicate effectively with team members and property-level stakeholders.
• Proficiency with word processing, spreadsheet, property management, and database management tools.
• Basic mathematical skills necessary to complete financial records, budgets, and other fiscal reporting information.
• Strong attention to detail and follow-through on assigned portfolio tasks.
• Comfort managing a Help Desk queue and responding to routine tickets within SLA.
• Ability to communicate clearly and effectively with property-level and cross-functional stakeholders.
• Organization and ability to manage multiple ongoing requests across an assigned portfolio.
• Willingness to learn supplier compliance processes and systems and accept coaching from senior team members.

Nice To Haves

• Proficiency in Canadian French.
• Property & Casualty Insurance license; applicable experience may also be considered.
• College degree.
• Prior experience in the multifamily real estate industry, such as experience as a Community Manager.

Responsibilities

• Support the assigned portfolio's supplier compliance program, third-party credentialing processes, and e-procurement system, including ongoing training.
• Maintain supplier records and attributes across property accounting systems, ensuring accuracy and compliance with owner requirements.
• Maintain working knowledge of supplier requirements and order and invoice processing procedures.
• Help third-party suppliers with onboarding, registration, and inquiries about compliance and credentialing requirements.
• Escalate bank account validation exceptions and conduct additional supplier outreach when automated validation checks fail.
• Maintain the Help Desk queue and respond to tickets and emails within established timeframes.
• Coordinate with accounting, operations, and other departments to ensure changes and processes are understood and followed.
• Escalate complex or higher-priority issues to the Sr. S2C Operations Advocate or Manager, S2C (Upstream) – Operations, as needed.
• Complete financial, administrative, and other reports and analyses as assigned.
• Participate in process improvement by reviewing assigned portfolio processes and providing feedback.
• Maintain relationships with team members and property-level stakeholders to support consistent execution.

Benefits

• Competitive medical, dental, vision, disability, and life insurance; low or free basic medical costs for employee-only coverage.
• Paid time off: 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; birthday off after one year of service; additional vacation accrued with tenure.
• Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
• Six-week paid sabbatical after 10 years of service and every five years thereafter.
• 401(k) with company match up to 6% of pay after six months of service.
• Paid parental leave.
• Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
• Employee Assistance Program.
• Critical illness, accident, and hospital indemnity plans.
• Pet insurance and legal plans.
• Charitable giving program and benefits.
• Potential eligibility for a quarterly or annual bonus program based on individual and company performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed