Sound Video Technician Controls

Universal Studios Hollywood • Los Angeles, CA

1d • Onsite

About The Position

The Sound Video Technician Controls role focuses on configuring, sustaining, troubleshooting, and assisting with repairs of complex electro-mechanical equipment, programmable logic controllers, and machinery. While maintenance and installation are limited, a strong ability to troubleshoot, configure, and sustain these systems is essential. The position involves responding to and resolving reliability issues affecting controls systems, ensuring the quality of all characters and effects in a timely manner. Communication is key, requiring accurate and timely updates on the operational status of attractions and show venues to management, clients, and stakeholders. The technician will also assess and communicate objectives to other technicians, support operating groups professionally, and adhere to all EHS and Standard Operating Procedures. Documentation of sustaining work, downtime response, and design optimizations is required, as is assisting in the development of processes to enhance system efficiencies and productivity. Promoting extraordinary guest service and maintaining proficiency in assigned responsibilities are also core aspects of the role.

Requirements

• Must be 18 years of age or older
• Associate degree (AA) from a two-year college/technical school in applicable discipline(s) or equivalent experience
• Ability & willingness to work a variety of schedules, overtime, weekends, and holidays with short notice.
• Ability and willingness to respond to incidents in locations requiring climbing, fall-protection, and other non-traditional work-environments.
• Must possess excellent interpersonal communication skills both verbal and written on a technical level.
• Able to work independently
• Strong team player that is focused on the success of the team
• Strong leadership ability
• Requires moderate to heavy physical exertion
• Must be able to lift, carry, push, and pull heavy materials and objects up to 50lbs.
• Must be able to stand, walk, bend, stoop, climb, etc. for extended periods of time.
• Possess knowledge of electrical/electronics components and systems, sound/video systems, projection systems, mechanical/ structural components, programmable logic controllers (PLC) and software, inventory control inspection, quality control procedures.
• Understanding or awareness of software and coding, such as ladder logic, structured text, sequential function chart, function block diagram, and other text/scripting-based coding languages.
• Understanding of audio, video, lighting, and show control software and graphical user interfaces.
• Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint

Nice To Haves

• Bachelor’s degree from a four-year college or university preferred.
• Experienced in design and technical blueprints/computer aided drafting for all the disciplines listed above.
• Understanding or awareness of motor control and drives systems or concepts, such as variable frequency drives/controllers.
• Understanding or awareness of closed-loop motion/servo control systems or concepts.
• Understanding or awareness of process control systems or concepts.
• Excellent organizational, verbal, and written communication skills.
• Demonstrated ability to work with all levels of employees and management, and willingness to give assistance to co-workers. Strong team player.
• Demonstrated ability to work independently under pressure; proactive thinker/self-starter
• Ability to multi-task and be flexible is essential.
• Theme Park Operations knowledge

Responsibilities

• Configures, sustains, troubleshoots, and assists repairs to complex electro-mechanical equipment, programmable logic controllers, and machinery.
• Respond and resolve reliability issues that affect controls systems and show quality of all characters and effects in a timely manner.
• Communicate accurately and in a timely manner, matters that pertain to the operational status/readiness of all attractions and show venues.
• Assess and then clearly communicate objectives and direction to other technicians, while troubleshooting and relaying status information to direct management, clients, and stakeholders.
• Support requests of all operating groups/departments within USH in a timely and professional manner.
• Adhere to all EHS and Standard Operating Procedures within Attraction Services and USH at large.
• Ensure that all sustaining work, inclusive of attraction downtime response and design optimizations, is properly documented.
• Assist in the development and implementation of processes, which enhance system efficiencies and increase productivity.
• Promote and provide extraordinary guest service for both internal and external guests.
• Maintain proficiency in all areas as it pertains to his/her area(s) of responsibilities assigned.
• Perform other duties as assigned.

Benefits

• Equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.
• Consideration for employment of qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.
• Consideration for employment of qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles’ Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.
• Right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree