Sound Tech

Mass Convention CenterAuthority•Boston, MA

10d•Onsite

About The Position

The Sound Technician is responsible for setting up, operating, and repairing audio, video, network, satellite, and electrical equipment needed to support live events and exhibitions at MCCA convention center facilities. The role ensures that clients’ technical and communication requirements are met through cable management, A/V production support, troubleshooting, and coordination with internal departments. The position has no supervisory responsibilities and is an on-site role requiring in-person attendance five days per week. Uniforms are provided.

Requirements

High school diploma or equivalent.
At least 5 years of related experience in a hotel or convention center setting.
Experience with analog or IP audio systems.
Proficiency in setting up and successfully operating audio, video, and satellite equipment.
Working knowledge of computer systems and network connectivity.
Valid Massachusetts driver’s license and willingness to travel between sites.
Ability to work on-site in person five days per week.
Ability to work a flexible schedule, including late nights, early mornings, long days, weekends, and holidays, based on event or project needs.
Ability to stand, walk, bend, kneel, and crouch for extended periods; lift, carry, and move equipment and cabling; and occasionally work at heights or in confined spaces.
Ability to frequently use hands to handle tools, cables, and technical equipment, and to distinguish audio and visual signals.

Nice To Haves

Knowledge of rigging operations.
Familiarity with Audio Architect and Dante networking or similar enterprise-level A/V platforms.

Responsibilities

Repair, install, and operate electronic equipment in accordance with management requirements.
Set up, route, repair, and manage audio, video, network, satellite, internet, and fiber-optic cabling throughout convention center facilities.
Repair copper and fiber-optic cable as needed or directed.
Install, patch, and test Cat6 internet lines for show and internal use.
Maintain satellite receivers and set up related communication links as requested.
Install and maintain TV monitors throughout the facilities.
Set up and place microphones and monitor sound to ensure optimal quality.
Communicate with clients and internal departments about technical services, troubleshooting, and issue resolution.
Remove temporary wiring in exhibit halls and corridors when necessary.
Assist team members with service tickets and larger projects as needed.
Review and respond to maintenance calls in a timely manner through IT Service Space.
Perform duties in accordance with safety procedures and venue protocols.