Sony Home Theater Specialist

Best Buy•Buffalo, NY
•Onsite

About The Position

As a Sony Home Theater Expert, you will promote, demonstrate, and sell home theater products, with an emphasis on the Sony brand. You will explain complex technology in simple terms so customers can understand each product’s unique value. You will also work with other employees, sharing your Sony product knowledge and helping ensure the team is ready to assist customers. Best Buy describes its purpose as enriching lives through technology by humanizing and personalizing technology solutions in its stores, online, and in customers’ homes. The company says it supports and values employees and is committed to equal opportunity employment.

Requirements

  • Must be at least 18 years old.
  • At least 1 year of experience in sales, customer service, or a related field.
  • Ability to work successfully as part of a team.
  • Ability to work a flexible schedule, including holidays, nights, and weekends.

Nice To Haves

  • Prior experience serving as a specialist in premium, luxury, or complex technology solutions.
  • One year of experience working with consumer electronics.

Responsibilities

  • Maintain a high level of product knowledge about new home theater technology.
  • Provide feedback to vendor partners and market teams regarding performance, promotions, and sales best practices.
  • Keep the department organized and ready to accommodate customers throughout the day.
  • Educate other team members about LG home theater products.
  • Promote, demonstrate, and sell home theater products, with an emphasis on the Sony brand.
  • Explain complex technology in simple terms to help customers understand products’ unique value.
  • Share Sony product knowledge with coworkers and help ensure the team is ready to assist customers.

Benefits

  • Competitive pay.
  • Great employee discount.
  • Financial savings and retirement resources.
  • Support for physical and mental well-being.
  • Various leaves of absence and potential pay sources, based on eligibility and applicable circumstances.
  • Paid time off (vacation or PTO) for eligible full-time and part-time employees, subject to work location, employment status, salary or hourly status, and years of service.
  • Some roles may be eligible for incentive pay, subject to applicable plans and eligibility.
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