Sony Home Theater Specialist

Best Buy•Geneva, IL

About The Position

As a Sony Home Theater Expert, you’ll promote, demonstrate and sell home theater products, with an emphasis on the Sony brand. You’ll explain complex technology in simple terms so customers can understand each product’s unique value. You’ll also work with other employees, share your Sony product knowledge and help ensure the team is prepared to assist customers with the brand. The role involves maintaining product knowledge about new home theater technology, providing feedback to vendor partners and market teams about performance, promotions and sales best practices, keeping the department organized and customer-ready, and educating team members about LG home theater products.

Requirements

  • Must be at least 18 years old.
  • One year of experience in sales, customer service or a related field.
  • Ability to work successfully as part of a team.
  • Ability to work a flexible schedule, including holidays, nights and weekends.

Nice To Haves

  • Prior experience serving as a specialist in premium, luxury or complex technology solutions.
  • One year of experience working with consumer electronics.

Responsibilities

  • Maintain a high level of product knowledge about new home theater technology.
  • Provide feedback to vendor partners and market teams regarding performance, promotions and sales best practices.
  • Ensure the department remains organized and ready to accommodate customers throughout the day.
  • Educate other team members about LG home theater products.
  • Promote, demonstrate and sell home theater products, with an emphasis on the Sony brand.
  • Explain complex technology in simple terms to help customers understand each product’s value.
  • Share product knowledge with coworkers and help ensure the team is ready to assist customers.

Benefits

  • Competitive pay.
  • Employee discount.
  • Financial savings and retirement resources.
  • Support for physical and mental well-being.
  • Leaves of absence and potential pay sources, subject to eligibility.
  • Intermittent or reduced-schedule leave for certain medical or family care situations.
  • Paid time off for eligible full-time and part-time employees, based on work location, employment status, salary or hourly status, and years of continued or bridged service.
  • Certain roles may be eligible for incentive pay.
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