Sommelier

Four Seasons Hotels and Resorts•New Orleans, LA

23h•Onsite

About The Position

This position is on the food and beverage team and provides an expertly served wine experience for guests during dinner service in the fine dining outlet; anticipating the guests’ needs as an expert on wine offerings and food pairing recommendations.

Requirements

High school education, college degree specializing in hospitality, Sommelier Certifications or equivalent experience
Strong food & beverage knowledge is required
Attention to detail and problem solving skills
Passion for service
Willing to work a flexible schedule and holidays
Sommelier experience in a fast-paced fine dining restaurant setting preferred
Vast knowledge of wines and food pairings are crucial
Must be a self-starter, possess a positive attitude and be comfortable working alongside a team of Food & Beverage professionals
This role has direct contact with guests and as such, good communication skills are a necessity
Fluency in English is required for this location and this job requires applicants to have current work authorization in the in the United States
Must be able to stand for 8 hours

Nice To Haves

Strong knowledge of French and American wines preferred

Responsibilities

Create a wonderful dining experience by connecting with guests and maintaining an exceptional knowledge of food, wine, spirits, and mixed drinks and information about menu item preparation methods.
Advise the guest on wine selection and to supervise the day-to-day wine service.
Responsible for weekly and monthly wine inventories of the Chemin a la Mer dining outlet.
Assists servers with wine service and checks back with guests to assure their satisfaction.
Keep in contact with wine storeroom and restaurant manager to ensure availability and correctness of products.
Communicate with other team members for support and accuracy of table service delivery.
Curate and maintain an exceptional wine list aligned with the restaurant’s concept and seasonal menus.
Stay updated on global wine trends, emerging regions, and sustainable practices.
Ensure proper storage, rotation, and inventory management of wines and premium beverages.
Provide detailed, engaging descriptions of wines and beverages, including origin, varietal, tasting notes, and production methods.
Recommend wine pairings to complement dishes and enhance the dining experience.
Organize and lead wine tastings or pairing events for guests.
Oversee wine service standards: correct glassware, serving temperature, and presentation.
Support the service team during peak hours with wine service and guest interaction.
Train F&B staff on wine and spirits knowledge, including: Wine regions and varietals, Food and wine pairing principles and Responsible alcohol service.
Coordinate with suppliers for exclusive selections and promotional opportunities.
Maintain professional and harmonious relationships with colleagues and supervisors.