Sr. Solutions / System Engineer

TEKsystems

2d•Hybrid

About The Position

The Systems Engineer will focus on server infrastructure and cloud‑based solutions and is expected to deliver a high standard of customer service while continuously expanding technical expertise in cloud technologies, virtualization, and enterprise networking. You will support a broad range of environments, including Windows Server, VMware, Microsoft 365, Duo security administration, email security solutions, and business continuity and disaster recovery platforms. You will manage solutions end to end and engage directly with clients to assess, design, implement, and support the critical IT infrastructure that underpins their business operations. You will take ownership of complex technical issues—researching, diagnosing, and resolving challenges across server, cloud, and networked environments—while acting as a sr. escalation point for Service Desk tickets, requests, and client inquiries.

Requirements

5+ Years of Experience in:
Expert level knowledge of Microsoft (EntraID, Intune)
On-prem virtualization experience
365 suite
Solutions architect: out of the box solutioning with ability to execute

Responsibilities

Manage solutions end to end
Engage directly with clients to assess, design, implement, and support critical IT infrastructure
Take ownership of complex technical issues—researching, diagnosing, and resolving challenges across server, cloud, and networked environments
Act as a sr. escalation point for Service Desk tickets, requests, and client inquiries
Deliver a high standard of customer service
Continuously expand technical expertise in cloud technologies, virtualization, and enterprise networking
Support a broad range of environments, including Windows Server, VMware, Microsoft 365, Duo security administration, email security solutions, and business continuity and disaster recovery platforms