Solutions Specialist - Data Center

CDW

5d

About The Position

Acting as the first point of contact for data center solutions and transition of opportunities to proper resources. The Solutions Specialist - Data Center strongly aligns to sales teams to drive solutions growth objectives. The Solutions Specialist - Data Center possesses technical expertise with advanced level knowledge within their discipline and intermediate knowledge across all disciplines. The Solutions Specialist - Data Center develops and maintains strategic relationships with Account Managers and Solutions Specialists from other practices and is seen as a trusted partner to grow business.

Requirements

• Associate’s Degree or equivalent work experience
• Knowledge and proven success of engaging and working with sales teams
• Ability to execute on territory goals and metrics
• Ability to adapt and change to the business needs of the practice and team coverage model
• Strong oral and written communication skills
• Ability to think creatively and come up with proactive ideas that will increase sales
• Strong passion for learning and teaching others
• Strong problem solving skills
• Motivated and self-starting
• Must be able to communicate effectively and in a constructive manner with management, peers and coworkers

Nice To Haves

• Current CDW Coworker, is a plus
• Bachelor’s Degree, is a plus
• Proven success and experience selling data center solutions and services, is a plus
• At least 2 of the following Technical Accreditations and/or Certifications: CompTIA Server+, CompTIA Cloud+, HPE CDCP, Dell EMC DCA / DCS, Nutanix Certified Associate, NetApp NCTA, or VMware VCTA, is a plus

Responsibilities

• Maintains advanced knowledge of solutions within data center discipline in order to Discover, Qualify, Recommend, Compare/Contrast products and solutions
• Explains features, benefits and technical specifications of primary, secondary, emerging and complementary data center solutions and services
• Maintains Intermediate level knowledge on Hybrid Infrastructure, Backup and Disaster Recovery, Colocation, Servers, Storage, Virtualization, Power/Cooling, Public and Private Cloud, Managed Infrastructure, and all other technology disciplines
• Contributes to the sales team’s knowledge base and readily shares information with other Advisors and Account Managers
• Attends mandatory partner and specialist trainings, as well as independent learning through online trainings, self-study, labs, and additional certifications
• Maintain strategic relationships with CDW’s data center partners
• Meet regularly with other ITS coworkers to collaborate and discuss go to market strategy
• Attain role level certifications both within their focused and adjacent disciplines
• Customer Facing Engagements with customers to uncover their business needs and relevant solutions
• Discusses solutions at a conceptual level with customers and potential customers
• Through discovery with customers, uncovers related solutions beyond the original data center scope
• Explores additional solutions opportunities through services agreements including hosted, managed, and cloud
• Participates in CDW events on business-focused data center solution presentations for customers and prospects delivered via web-based tools (e.g., WebEx, Teams, etc.)
• Provides Account Managers with best practices and guidance on how to most effectively uncover and communicate solutions and services opportunities
• Counsels Account Managers on foundational data center knowledge and competitive landscape
• Explains features, benefits, and technical specifications of advanced products and solutions within discipline
• Explains conceptually how technologies are installed and implemented for customers
• Follows up and responds to questions regarding registrations, pending deals, and escalation needs
• Registers and manages customer proposals in partner registration systems
• Reviews quotes and orders for accuracy

Benefits

• Annual bonus target of 25% subject to terms and conditions of plan
• Salary ranges may be subject to geographic differentials

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees