Solutions Management Manager

Elevance Health • Nashville, TN

3d • Hybrid

About The Position

The Solutions Management Manager is responsible for leading the planning and implementation of products and services for a line of business enterprise wide. The role serves as the single point of contact and subject matter expert on all aspects of planning, implementing, and managing day-to-day operational, technical, and business partner interactions for existing programs. It works together with Product Development to consult on enhancements to existing products and development of new clinical solutions based on analytics.

Requirements

• BA/BS and a minimum of 5 years experience in a related field, including a minimum of 2 years experience in solutions management; or any combination of education and experience, which would provide an equivalent background.

Nice To Haves

• Graduate degree and/or professional designation related to field preferred.
• Project management experience preferred.

Responsibilities

• Provides consultation and advice to business partners regarding benefits of products and analytics.
• Explains timelines and measures of success for implementing these products.
• Coordinates with the Physician Liaison regarding clinical issues related to clinical measure implementation or customization by line of business and communicates changes to Product Development for consideration in product performance and financial analyses.
• Schedules and coordinates implementation of contracted products and services for assigned business partners.
• Coordinates data requirements, production schedules, and deliverables with the business partner.
• Oversees all business partner specifications and/or modifications for contracted products and services.
• Provides business partners with the resources, training, and services necessary to effectively utilize the products that the department provides.
• Analyzes business partner data for QA and identification of opportunities for business partners to utilize products and services to improve plan performance.
• Maintains detailed knowledge of current clinical measures and future clinical measure development plans, communicates this information to business partners, assists in the selection of clinical measures to be utilized in pilot and full rollout of products and services, and guides business partners in continually reviewing and updating clinical measure sets.
• Maintains detailed knowledge of all current systems, products, and services and a basic understanding of future system and product development plans to allow an appropriate level of communication with business partners.
• Leads department projects and mentors solutions management staff.

Benefits

• merit increases
• paid holidays
• Paid Time Off
• incentive bonus programs
• medical
• dental
• vision
• short and long term disability benefits
• 401(k) +match
• stock purchase plan
• life insurance
• wellness programs
• financial education resources

What This Job Offers

• Job Type: Full-time
• Career Level: Manager