Manager, Project Management & Solutions

iXSystems•Campbell, CA

11d•Remote

About The Position

TrueNAS is redefining enterprise storage by delivering proven data resilience, performance, and flexibility without the complexity or constraints of legacy solutions. As the most deployed storage platform in the world, TrueNAS already powers critical data storage infrastructure for businesses, research institutions, and government agencies across 200+ countries and millions of users. Our mission is simple: to become the most trusted name in data storage. Originally founded in Silicon Valley in 2002 under the name iXsystems, TrueNAS is a profitable, independent company with a culture rooted in trust, curiosity, technical excellence, and continuous improvement. Whether you work remotely or on-site, you’ll be part of a team that values collaboration and meaningful impact - where people come before profit, and bold ideas drive the future of data infrastructure. If you’re ready to help shape the future of enterprise storage, we’d love to connect. The Program Manager, Product Roadmap & Solutions serves as a critical connective layer across Engineering, Product Management, and cross-functional business teams. This role owns the product roadmap grooming process, leads end-to-end program management for New Product Introduction (NPI) and Engineering Change Notice (ECN) initiatives, and provides direct leadership oversight of the Solutions team responsible for third-party integrations, certifications, and customer engineering support. This is a remote position in the United States.

Requirements

A degree in a technical, engineering, business, or operations-related field — or equivalent practical experience
A PMP, CAPM, or equivalent project management certification, or demonstrated hands-on experience that reflects the same depth of practice
2–4 years managing NPI, ECN, or full release lifecycle projects in a technical environment, working across engineering and cross-functional teams
Familiarity with Jira or comparable project tracking tools to manage tasks, workflows, and release milestones
Exposure to roadmap management or request intake processes, particularly in environments with high volumes of competing priorities
A combination of professional or educational experience (whether formal or informal) that affords you the knowledge, skills, and abilities above

Responsibilities

Receive, review, and research incoming feature requests and engineering initiatives submitted for roadmap consideration
Work directly with requestors to clarify and validate the underlying need, ensuring requests are well understood before moving forward
Assess and organize requests at the feature level, shaping them into clearly defined roadmap items ready for business priority evaluation — not low-level task or sprint planning
Brief engineering leadership on prioritized roadmap items, providing clear context on the request, submitter intent, and relevant background to support high-level effort estimation and feasibility review
Lead end-to-end project management of NPI and ECN initiatives, owning the full release lifecycle from initial engineering change through to market delivery
Coordinate and drive cross-functional workstreams to ensure all functions are aligned, prepared, and delivering against release milestones
Maintain a master release plan that captures dependencies, timelines, and accountabilities across all impacted teams
Identify and mitigate risks to release timelines or quality across any function in the release chain
Drive continuous improvement in NPI and ECN processes to reduce release friction, improve cross-functional efficiency, and enhance product quality at launch
Support and collaborate with the Solutions team manager to keep the team resourced and aligned with engineering and business goals
Serve as an escalation point for complex integration or customer engineering issues requiring cross-functional alignment
Coordinate with Product Management to groom the roadmap for 3rd-party integrations, partnerships, certifications, and drivers