The Solutions Engineer will review and assess disposition findings to ensure accurate handling. This role involves performing investigations into findings, gathering data, analyzing root causes, and documenting outcomes. The engineer will propose, design, and develop Proof of Concepts, and execute solutions to address identified issues. Communication with technical and non-technical stakeholders, senior leaders, and others is crucial for clarifying findings, sharing investigation results, and coordinating solution implementation. The position requires applying investigative processes and analysis techniques, ensuring all findings, investigations, and solutions are documented in accordance with team standards and regulatory requirements. Additionally, the role involves identifying and implementing enhancements to processes to drive efficiency, effectiveness, and automation, as well as generating investigation level metrics tracking outputs and remediation progress. Findings will be identified and escalated to the Regional Leads for guidance and resolution, and the engineer will adapt to regional team priorities as directed.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Job Type
Full-time
Career Level
Mid Level