Solutions Engineer

Formlabs • Somerville, MA

1d • Onsite

About The Position

As a key technical advisor and product advocate, you will be the technical architect and project lead for our most significant enterprise partnerships. You will own the end-to-end technical implementation of Formlabs stereolithography (SLA) technology at high volume dental customers. This role requires a blend of hands-on engineering, software integration, and strategic project management to displace legacy manufacturing workflows with Formlabs solutions. If you’re excited to take an active role at the forefront of the next industrial revolution and lead our fast-growing, global company into new territory, join us as a Dental Application Engineering Lead.

Requirements

• Engineering or Computer Science degree
• Experience working in a manufacturing environment
• Experience in CAD
• Able to travel (domestic or international) up to 75% of the time during peak implementation phases

Nice To Haves

• Experience writing code preferred (e.g., Python)
• Experience with software and hardware automation is a plus

Responsibilities

• Design and execute alternative production workflows to replace existing competitor implementations at scale
• Develop and optimize manufacturing processes, including part quality validation, yield metrics, and post-processing steps like thermoforming and centrifugal spinning
• Lead API development and integration to connect Formlabs hardware with existing customer software infrastructures for automated plant operation
• Understand customer end goals, such as cost per part or time from order to ship, and provide creative solutions to optimize the end goals
• Implement custom scripts (e.g., Python) to automate file processing, batching, nesting, and print queue management
• Debug and resolve software edge cases, such as partial build handling and artifact extrusion heights
• Design and validate manufacturing jigs and fixtures using CAD to streamline part removal and workflow efficiency
• Maximize system uptime by developing comprehensive maintenance plans, Standard Operating Procedures, and identifying expected failure modes for high-volume printer fleets
• Customize off-the-shelf hardware and resin delivery systems to meet specific customer production requirements.
• Own the project lifecycle from initial requirement gathering and scope definition through to full-scale production deployment
• Manage on-site pilot programs, providing rapid in-situ troubleshooting and technical support during critical deployment phases
• Collaborate across functional teams, acting as the primary technical liaison between the customer, 3rd party integrators, and internal engineering leads
• Train and mentor onsite field service engineers and customer operators to ensure long-term solution sustainability

Benefits

• Robust equity program to build future wealth through RSUs
• Comprehensive healthcare coverage (Medical, Dental, Vision)
• 401K matching and access to financial advisors
• Generous paid Parental Leave (up to 16 weeks)
• Tenure-based paid Sabbatical Leave (up to 6 weeks)
• Flexible Out of Office Plan – Take time when you need it
• Ample on-site parking & pre-tax commuter benefits
• Healthy on-site lunches, snacks, beverages, & treats
• Regular sponsored professional development opportunities
• Many opt-in culture events across our diverse community
• Unlimited 3D prints

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 251-500 employees