Solutions Engineer - Mid Market

Yoodli AI Roleplays • Seattle, WA

2d • $142,000 - $170,000

About The Position

Yoodli is seeking a Solutions Engineer to join their team. This role sits at the intersection of product, sales, and engineering, focusing on helping customers maximize their use of the Yoodli platform. The ideal candidate will excel in technical pre-sales discussions, conduct architecture reviews, and develop customized solutions that highlight the platform's value. Responsibilities also include supporting customers with onboarding and integrations, handling RFPs, security reviews, and support tickets. The role requires a strong customer focus, a willingness to take on diverse tasks, and a proactive approach to problem-solving. The Solutions Engineer will act as a user advocate, translating customer needs into product insights and developing processes to enhance the overall customer experience.

Requirements

• 3+ years of experience in Solutions Engineering, Sales Engineering, Technical Account Management, or Implementation in a SaaS environment
• 1+ years of selling into Mid Market or Enterprise level accounts
• Comfortable with APIs, SSO, basic scripting (e.g., Python, JS), and debugging tools
• Strong written and verbal communication skills, with the ability to translate between technical and non-technical stakeholders
• Experience working directly with Customer Success, Support, Professional Services, and product/engineering teams
• Thrive in ambiguous, fast-paced environments and love building from scratch
• Bias for action, low ego, and a passion for helping others grow through communication

Nice To Haves

• LMS Integrations
• SQL experience
• Prompt engineering

Responsibilities

• Help customers get the most out of Yoodli.
• Thrive in technical pre-sales conversations.
• Guide architecture reviews.
• Craft tailored solutions that showcase the platform’s value.
• Support customers through onboarding and integrations.
• Tackle RFPs, security reviews, or support tickets.
• Translate real-world needs into product insights.
• Build scalable processes that level up the entire customer experience.

Benefits

• Huge impact opportunity: Build and scale a company from the ground up
• Competitive compensation: Equity opportunities at a venture-backed startup
• OTE compensation: $142k - $170K (base + variable)
• Work on a daily basis with the founding team and mentors
• Join a fun, inclusive and highly motivated team culture (and help define it!)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed