Solutions Engineer, Okta

Okta • Los Angeles, CA

4d • $168,000 - $252,000 • Remote

About The Position

The Solutions Engineer (Corporate/New Business) serves as a functional business consultant and technical and domain expert on a customer-facing sales team. The role develops, positions, and demonstrates product-specific solutions during sales cycles while contributing to quarterly and annual sales goals for an assigned territory. The Solutions Engineer advises customers on the value of Okta’s Identity Platform and helps them understand how Okta’s solutions address their technical needs and business challenges.

Solutions Engineers engage with customers throughout their digital transformation using presentations, email, phone, social media, and in-person interactions. They work with customers ranging from developers and product managers to C-level executives, asking clarifying questions, delivering customized demonstrations, and explaining technical concepts. The role also collaborates with sales, product management, and engineering teams; supports customer and marketing events; and shares reusable practices and assets with the Solutions Engineering team. The position reports to the Senior Manager of Solutions Engineers and typically involves 25% travel.

Requirements

• At least 5 years of pre-sales engineering experience in Identity and Access Management (IAM).
• Strong understanding of IAM concepts, including OAuth 2.0, OIDC, and SAML.
• Experience with lifecycle management, role-based access control (RBAC), and provisioning/deprovisioning.
• Hands-on experience in one or more development areas: web (JavaScript, HTML, frontend frameworks), mobile (iOS, Android), backend (Java, C#, Node.js, Python, PHP, Ruby), or IP-based real-time communications.
• Experience working with REST APIs, API Gateways, and SDKs.
• Experience deploying applications on cloud platforms such as AWS, Azure, GCP, or Vercel.
• Understanding of application security concerns, including password hashing, SSL/TLS, encryption at rest, XSS, and XSRF.
• Customer-facing experience and a passion for serving customers; pre-sales experience is ideal, while consulting or support experience is also valued.
• Ability to communicate complex technical ideas quickly, including through on-the-fly whiteboard explanations.
• Strong communication skills and confidence presenting knowledge to highly skilled and experienced audiences.
• Territory management skills, including pipeline building and collaboration with sales counterparts.
• Diagramming experience for user journey flows and complex architecture diagrams.
• Typically 25% travel.

Nice To Haves

• Experience with Auth0, Auth0 FGA, or OpenFGA.
• Hands-on experience with Generative AI or LLM technology, such as LangChain, GenKit, or LlamaIndex.
• Experience integrating with microservices, data lakes, or customer data platforms.
• Experience developing ReBAC or Fine-Grained Authorization models.
• Bachelor’s degree in Engineering, Computer Science, MIS, or a comparable field is preferred.

Responsibilities

• Work alongside the Corporate/New Business sales team as the technical and domain expert on a customer-facing sales team, helping customers understand the value of Okta’s solutions.
• Understand customer challenges and business issues and provide product demonstrations that align solutions with customer needs.
• Answer product feature and technical questions from customers, partners, and Okta colleagues.
• Plan and deliver Proof of Concepts for customers with more complex use cases, collaborating with other Okta engineering teams as needed.
• Provide product management with feedback about enhancements that can address customer needs and provide additional value.
• Share and learn best practices and reusable assets with other Solutions Engineers to improve team quality and efficiency.
• Stay current on competitive analysis and market differentiation.
• Support marketing events, including executive briefings, conferences, user groups, and trade shows.
• At times, learn and lead as a team subject matter expert on product solutions and/or competitive knowledge.
• Develop, position, and demonstrate product-specific solutions during sales cycles while contributing to quarterly and annual sales goals for an assigned territory.

Benefits

• Equity where applicable.
• Health insurance.
• Dental insurance.
• Vision insurance.
• 401(k).
• Flexible spending account.
• Paid leave, including PTO and parental leave.
• An immersive, in-person onboarding experience.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed