Solutions Engineer

Artera • Kansas City, MO

7d • $100,000 - $117,000 • Onsite

About The Position

Artera is seeking an Agentic AI Solutions Engineer who can bring deep technical insight to the discovery process, guide solution optimization, and craft a technical vision that wins over complex healthcare organizations. You won’t just be demoing features; you’ll be architecting agentic AI workflows to prove how Artera can solve the industry’s most persistent communication gaps.
In this role, you’ll serve as a key technical advisor—collaborating closely with Sales, Customer Experience, and Product teams to conduct deep technical discovery, design highly scalable enterprise architectures, and drive pre-sales deal strategy. You’ll help shape future-state customer workflows, dismantle complex integration challenges, and accelerate platform adoption by translating cutting-edge AI capabilities into real operational value for healthcare systems.

Requirements

• 3+ years of relevant experience in solutions engineering or technical consulting.
• Strong familiarity with healthcare operations. You understand the operational friction points surrounding centralized scheduling, patient intake/registration, and referral management, allowing you to speak the same language as healthcare operations leaders.
• Translate complex AI/ML concepts (e.g., context windows, Retrieval-Augmented Generation, Model Context Protocol) into highly clear, value-driven information for clinical, operational, and executive C-suite stakeholders.
• Firm grasp of Agentic AI paradigms, including token limits, prompt engineering, Claude CLI, Claude, Retrieval-Augmented Generation (RAG) data pipelines, and the Model Context Protocol (MCP) framework.
• Deep understanding of how health systems integrate with each other. Comfortable reading API documentation, map complex data fields, evaluate payloads/webhooks, and can pinpoint data dependencies during early-stage discovery.

Responsibilities

• Architect and propose optimized solutions for healthcare workflows using Artera’s AI suite, explaining how AI can safely reason, call tools, and interact with patients via voice and text.
• Conduct technical discovery sessions with prospects to evaluate system architecture, workflow needs, and data integration requirements.
• Author definitive, technical responses to RFPs, RFIs, and security questionnaires, demonstrating how Artera satisfies both functional and compliance requirements.
• Lead compelling, value-driven demonstrations of the Artera platform for prospective clients. Go beyond feature-clicking to tell a cohesive story of how our core software and AI capabilities seamlessly orchestrate patient communication, collapse operational overhead, and improve patient access metrics.
• Serve as the technical authority during the pre-sales cycle, defining the ideal future-state architecture and ensuring seamless technical alignment between prospect ecosystems and Artera’s platform.
• Act as the technical guide during the transition from sales to service rollout. Provide consultative, high-level oversight to Artera’s post-sales delivery teams to guarantee the architectural integrity of the scoped AI workflows is preserved during implementation.

Benefits

• Full health benefits (medical, dental, and vision)
• flexible spending accounts
• company paid life insurance
• company paid short-term & long-term disability
• company equity
• voluntary benefits
• 401(k)
• Manager development resources
• employee development funds
• Company holidays
• Winter & Summer break
• flexible time off

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed