Solutions Engineer (Global Service Provider)

Cisco • Seattle, WA

2d • Remote

About The Position

We are seeking a US-based Solutions Engineer (SE) for the Global Service Provider segment in Japan working with accounts such as NTT, KDDI, Softbank and Rakuten. You will primarily be responsible for the Americas region managing group companies and branch offices for these Japan-headquartered GSP accounts. In this role, you will report to the Japan-based GSP Solutions Engineering Leader, and will work closely with Solutions Engineers across other regions (APJC, EMEA) and with the Japan-based SE team.
Specialization and Focus - Strong knowledge of Cisco’s portfolio, including specialized/architecture perspective, Increases penetration via cross/up-selling and displaces competition, Owns technical relationship with customer(s)/partner(s)
Customer Engagement and Accountability - Leads engagements with IT & decision makers at customer/partner and LOB interaction, Knowledgeable of customer environment and market, including competitor plays, Primary technical sales influencer, Translates customer/partner business need into technical requirements The Internal Sales Process, Most selling time spent landing opportunities and expanding within an account, Involved in customer strategic planning
Corporate Interlock - Provides active feedback to BEs and relevant sales teams on strategic customer needs and market opportunities, and competitive market tactics
Your Impact
Develops multi-year strategic plans for customers, integrating Cisco’s portfolio
Deepens expertise of Cisco's portfolio by integrating extensive domain knowledge with cross-architectural solutions
Integrates customer’s business objectives and industry knowledge to develop comprehensive cross-architecture solutions
Leads demonstrations that emphasize how Cisco solutions can drive business outcomes
Utilizes advanced competitive intelligence to differentiate Cisco solutions

Requirements

• More than 7 years of pre-sales experience as a solutions engineer for Service provider network products and solutions
• Expertise of Service Provider Network (Segment Routing/BGP/Optical etc)
• Knowledge and Experience of POC, solution demonstration and Network verification
• Ability to work with autonomously and independently across different regions and time zones
• Excellent written and verbal communication skills, including strong listening and presentation abilities in English
• Leadership and proactive attitude to lead a team and a project
• Go-for-it spirit and attitude for new challenges

Nice To Haves

• Pre-sales experience for Service Provider customers
• Strong understanding of adjacent technologies/architecture such as AI, Data Center, Security, Automation and Observability
• Experience working with Japanese service providers
• Ability to understand the customer's business drivers and be able to pitch Cisco solutions that align with those drivers to the customer's executives
• Capabilities to lead a group of people with various technical backgrounds
• Expertise of Generic Routing and Switching (CCIE level)

Responsibilities

• Develops multi-year strategic plans for customers, integrating Cisco’s portfolio
• Deepens expertise of Cisco's portfolio by integrating extensive domain knowledge with cross-architectural solutions
• Integrates customer’s business objectives and industry knowledge to develop comprehensive cross-architecture solutions
• Leads demonstrations that emphasize how Cisco solutions can drive business outcomes
• Utilizes advanced competitive intelligence to differentiate Cisco solutions
• Owns technical relationship with customer(s)/partner(s)
• Leads engagements with IT & decision makers at customer/partner and LOB interaction
• Translates customer/partner business need into technical requirements
• Provides active feedback to BEs and relevant sales teams on strategic customer needs and market opportunities, and competitive market tactics

Benefits

• medical, dental and vision insurance
• a 401(k) plan with a Cisco matching contribution
• paid parental leave
• short and long-term disability coverage
• basic life insurance
• Cisco restricted stock units
• 10 paid holidays per full calendar year
• 1 floating holiday for non-exempt employees
• 1 paid day off for employee’s birthday
• paid year-end holiday shutdown
• 4 paid days off for personal wellness
• 16 days of paid vacation time per full calendar year (non-exempt employees)
• flexible vacation time off program (exempt employees)
• 80 hours of sick time off provided on hire date and each January 1st thereafter
• up to 80 hours of unused sick time carried forward from one calendar year to the next
• Additional paid time away may be requested to deal with critical or emergency issues for family members
• Optional 10 paid days per full calendar year to volunteer
• annual bonuses (for non-sales roles)
• performance-based incentive pay (for sales roles)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed