Client Manager - Global Service Provider

World Wide Technology Healthcare Solutions • Addison, TX

2h

About The Position

World Wide Technology (WWT) is a global technology solutions provider leading the AI and Digital Revolution, founded in 1990 with over $20 billion in annual revenue and more than 10,000 employees across 55+ locations. WWT is dedicated to creating a profitable growth company and a Great Place to Work for All, recognized by Fortune and Great Place to Work® for 13 consecutive years. The company delivers cutting-edge technology solutions by combining strategy, execution, and partnership to accelerate digital transformation for large public and private organizations. Through its Advanced Technology Center, WWT helps clients and partners conceptualize, test, and validate innovative technology solutions before deploying them at scale globally. WWT is seeking a Client Manager to join its Global Service Providers team. In this role, the Client Manager will lead WWT's sales efforts with large, Tier 1, Global Service Provider customers. Supported by a sales engineering team, the Client Manager will build and nurture relationships with customer leaders, identify technical gaps, and deliver state-of-the-art solutions in areas such as Infrastructure Modernization, Multicloud Architecture, Security Transformation, and Digital Strategy. The Advanced Technology Center and Platform will be available for briefings, training, workshops, demos, and POCs to ensure best-in-class results. The Client Manager will sell broad technical services, solutions, and products, building relationships within a territory, leading customer sales meetings and presentations, and collaborating with WWT technical teams for scoping. This role requires teaming with engineers, architects, and subject matter experts to provide expertise and value, and the ability to understand broad technical solutions. Travel up to 25+% is required.

Requirements

• Strong relationships within key customer network organizations with the ability to influence decision making within: Enterprise Architecture, Contact Center, Customer Experience/Employee Experience (CX/EX), Retail/Branch Information Technology, Customer Labs, Sourcing/Procurement teams, Global Network Planning, Advanced Technical Support
• 5+ years Account Management experience in a relevant industry with large commercial or enterprise customers.
• 5+ years of experience managing/leading a sales book of business ($10M+ in Revenue).
• A level of technical expertise with Enterprise IT Architecture (storage, compute, network, and multi-cloud).
• Ability to work independently and solve customer-facing problems.
• Track record of successful solution selling.
• Strong communication skills (written, verbal and presentation).
• Strong Vendor/Partner relationships among potential suppliers to both customer and WWT, with the intended ability to aid in the selection of the key partners for successful deployment partnerships
• Extensive knowledge of customer stakeholders within the targeted network organizations, with existing or burgeoning relationships with key individual decision makers
• Experience in selling to a Tier 1 Service Provider
• Experience in Tier 1 Service Provider network architecture and technology including: Enterprise IT (storage, compute, network, virtualization, and multi-cloud), Contact Center, Customer Experience/Employee Experience (CX/EX), and Retail Branch solutioning
• Experience in Business case development and execution with both short-term and long-term revenue growth impact
• Experience in Understanding customer business drivers and aligning result-oriented solutions
• Experience in Services solution selling
• Ability to travel up to 25+%

Nice To Haves

• Candidates preferred to live in/around Dallas and Atlanta

Responsibilities

• Position WWT capabilities and service offerings with client business and technology objectives.
• Managing large and complex sales opportunities with Tier 1 MNO customers
• Acts in a consultative fashion and is highly regarded by the customers and partners (OEMs).
• Effective at working with cross functional teams to develop business relevant solutions for our customers and partners.
• Develop and execute account strategy.
• Lead high impact team of inside sales, technology specialists, and consultants.
• Create and drive sales campaigns from discovery to close.
• Build and maintain relationships with C-level executives and decision-making leaders at targeted clients.
• Manage a pipeline of opportunities and forecast accurately.

Benefits

• Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
• Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
• Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement
• Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed