Solutions Engineer

Infisical • San Francisco, CA

4d • Remote

About The Position

Infisical is seeking an exceptional Solutions Engineer to contribute to the growth of its customer base and ensure a seamless product experience from onboarding to long-term success. This is a high-impact, customer-facing role where you will collaborate closely with the CEO, sales, and engineering teams. You will play a critical role in helping organizations adopt Infisical by demonstrating technical value, driving successful implementations, and expanding product usage across accounts. You will be working directly with the CEO, engineering, and sales teams on various key initiatives.

Requirements

• Prior experience in development, systems engineering, or DevOps (open source contributions are a plus).
• Strong written and verbal communication skills—able to clearly articulate technical concepts.
• High energy, high ownership mindset, and a willingness to operate in ambiguity.
• Currently based in the Central or East Coast time zone (US).

Nice To Haves

• Familiarity with secret management tools or developer security platforms.
• Solid understanding of developer workflows and/or DevSecOps infrastructure.
• Prior experience in a startup or fast-scaling environment.
• Past involvement in developer communities or public speaking (webinars, talks, etc.).
• Experience in a customer-facing technical role (e.g., Solutions Engineer, Sales Engineer, DevRel).
• Experience supporting enterprise accounts and working with technical stakeholders.

Responsibilities

• Running proof-of-concept with leads, guiding customers through onboarding, or recommending best practices for specific architectures and use cases.
• Ensuring new customers are activated, happy, and have all their questions answered.
• Becoming a trusted technical advisor to customer and business leaders.
• Working in tandem with account executives to lead demo & discovery calls.
• Talking to customers daily to find points of friction and potential improvement in any workflows, understanding customer needs and providing feedback towards the product roadmap.
• Understanding the user journey and guiding the UX/DX roadmap.
• Hosting webinars and knowledge sharing sessions for customer stakeholders.
• Improving documentation and public-facing materials based on customer feedback.

Benefits

• Competitive compensation, including both salary and equity options.
• Lunch stipend.
• Work setup budget.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed