Solutions Engineer

Prophetic Technologies Inc • Portland, OR

6d • Hybrid

About The Position

Prophetic Software is seeking a Senior Solutions Engineer to act as a technical partner for their complex enterprise customers. This role involves bridging the gap between the product and customers by understanding their workflows, configuring the platform, and ensuring they maximize value. The Solutions Engineer will work at the intersection of sales, product, and engineering, leading technical discovery, delivering customized demonstrations, answering technical questions, and building proof-of-concept configurations during the sales cycle. Post-sale, they will support enterprise onboarding, assist with technical escalations, and act as the voice of the customer to Product and Engineering. The platform processes geospatial data, zoning information, parcel ownership records, and AI-generated insights. The Solutions Engineer will ensure customer requirements, including unique data needs, API integrations, and workflow configurations, are understood, scoped, and delivered. This is a high-visibility, high-impact role involved in strategic enterprise deals and influencing customer retention.

Requirements

• 5+ years of experience in solutions engineering, sales engineering, or technical consulting at a B2B SaaS company.
• Strong technical fluency — comfortable discussing APIs, databases, data pipelines, and system architecture with both engineers and executives.
• Experience leading technical discovery and running customized enterprise product demonstrations.
• Excellent presentation and communication skills — you can command a room of C-suite executives and explain complex concepts clearly.
• Experience supporting complex enterprise sales cycles with multi-stakeholder buying processes.
• Comfort with data — you can write SQL queries, navigate datasets, and understand data quality issues.
• Self-starter who can manage multiple customer engagements simultaneously.
• Comfort with AI tooling as part of your daily workflow.
• Willingness to travel to customer sites as needed.
• Candidates must be authorized to work in the United States without current or future sponsorship.

Nice To Haves

• Experience with geospatial data, GIS, or map-based platforms.
• Background in real estate, construction, homebuilding, or proptech.
• Experience building API integrations or working with enterprise data warehouse teams.
• Background at an early-stage or high-growth startup where you helped define the solutions engineering function.
• Familiarity with Python, PostgreSQL/PostGIS, or similar technical tools.

Responsibilities

• Lead technical discovery and solution design for enterprise prospects during the sales cycle.
• Deliver customized product demonstrations tailored to each prospect's markets, workflows, and use cases.
• Answer complex technical questions about platform architecture, data coverage, API capabilities, and integration options.
• Build proof-of-concept configurations and custom demos that showcase platform value for specific customer scenarios.
• Support enterprise onboarding by translating customer requirements into platform configurations, API integrations, and workflow setups.
• Partner with Account Management on technical escalations, data accuracy issues, and feature requests for strategic accounts.
• Serve as the technical voice of the customer — translating field insights into product requirements and engineering priorities.
• Create and maintain technical documentation, integration guides, and solution architecture diagrams for enterprise customers.
• Travel to customer sites for in-person discovery sessions, onboarding, and strategic reviews.
• Leverage AI tooling daily for research, demo preparation, and technical documentation.

Benefits

• 100% medical, dental & vision insurance coverage for you; 30% coverage for dependents
• Competitive salary and meaningful early-stage equity
• Unlimited PTO
• Hybrid/Remote stipend
• In-office perks: snacks, drinks, coffee, ping-pong table, and more — plus cuddles from Olive, our in-office Doberman!
• Budget for intra-office travel
• 2–3 annual team meetups in person

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed