Solutions Engineer - US/Durham

Kempower • Durham, NC

1d

About The Position

As a Solutions Engineer, you will be:
Technical Expert: Act as the primary technical point of contact for EV charging inquiries, ensuring customers choose the right Kempower hardware for their specific infrastructure.
Proposal Lead: Drive technical responses for RFIs and RFPs, providing detailed, solutions-based documentation that proves our technology’s value.
Customer Education: Deeply understand our product line to educate customers on features, benefits, and installation best practices to maximize their uptime.
Field Liaison: Collaborate with local and global Sales, Engineering and Product Management teams to maintain up-to-date technical guides and share critical field feedback.

Requirements

• Bachelor’s degree in Electrical or Mechanical Engineering with 3+ years in electrical infrastructure or deployment.
• Proficient at interpreting electrical site plans and single-line diagrams (SLDs) to advise on charger placement and connection.
• Strong working knowledge of electrical codes (NEC, IEC) and EV-specific standards like CCS, NACS, and OCPP.
• The ability to translate complex charger specs into clear, customer-friendly solutions without losing technical accuracy.
• A proactive, solution-oriented mindset with the willingness to travel domestically and internationally as needed.

Nice To Haves

• Direct experience in the EV, Automotive, or BESS/Microgrid industries.
• Familiarity with emerging standards like MCS or power systems modeling.

Responsibilities

• Act as the primary technical point of contact for EV charging inquiries
• Drive technical responses for RFIs and RFPs
• Educate customers on features, benefits, and installation best practices
• Collaborate with local and global Sales, Engineering and Product Management teams to maintain up-to-date technical guides and share critical field feedback

Benefits

• comprehensive benefits including zero cost options for medical, dental, and vision
• competitive 401(k)
• performance bonuses

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level